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- Azara Healthcare is a leader in the population health management industry.
- As the Technical Support Specialist , you will get to investigate escalated and complex customer support issues and you will be responsible for resolving these issues through SQL mapping changes.
- Utilize SQL skills to resolve customer issues and improve the team's technical abilities
- Act as the escalation point for complex issues requiring EHR and DRVS product knowledge
- Intermediate database and SQL skills are essential, such as modifying and creating SQL queries
- Healthcare industry processes experience is preferred, including EHR knowledge
- Experience supporting and/or implementing a SaaS product preferred
- Experience with a customer service ticketing system, preferably Jira
Technical Support Specialist - Burlington, United States - Azara Healthcare
Azara Healthcare
Burlington, United States
1 month ago
