- You will specialize in performing technical support on EBSCO software and solutions by providing assistance to internal and external clients using problem identification skills to diagnose issues identify solutions drive them towards resolution work closely with other organizations communicate prioritize advocate on behalf of customers convey action plans appropriately.
- Maintain positive working relationships between sales customers partners utilizing customer support skills effectively across entire spectrum client interactions monitoring satisfaction levels ensuring quality service provided remain aware industry trends adjust strategies accordingly utilize issue tracking ticketing systems optimize workflow processes perform root cause analysis troubleshoot resolve product-related issues maximize customer satisfaction engage actively collaborate internally develop innovative solutions inspire adapt deliver results contribute department objectives maintaining high level client satisfaction always keep knowledge up date stay ahead game leverage strong communication presentation negotiation time management organization critical thinking teamwork leadership qualities everything embodies your professionalism expertise patience empathy persistent helpful manner honor commitments excellent written verbal communication interpersonal relations motivate empower others empowering colleagues’ growth enhance team performance beyond expectations.
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Technical Support Representative - Tallahassee - EBSCO Information Services
Description
About EBSCO Information Services
EBSCO Information Services (EBSCO) delivers a fully optimized research experience seamlessly integrated with a powerful discovery platform to support information needs and maximize research experiences of end-users.
Your Opportunity
Responsibilities:
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Support Services Representative
Only for registered members Tallahassee
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Remote Client Support Representative
Only for registered members Tallahassee
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Sales Development Representative
Only for registered members Tallahassee
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College Financial Representative, Internship Program
InternshipSHIP Only for registered members Tallahassee
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Business Development Representative
Full time Only for registered members Tallahassee
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Business Development Representative
Only for registered members Tallahassee
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Customer Service Representative Job
Only for registered members Tallahassee
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Customer Service Representative Job
Only for registered members Tallahassee
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HR Representative
Only for registered members Tallahassee
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HR Representative
Only for registered members Tallahassee
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Associate Attorney
Only for registered members Tallahassee
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Window Clerk/Customer Service
Postal Jobs Assist- Leon
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Pet Health Veterinary Sales Rep: Tallahassee, FL
Only for registered members Tallahassee
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Associate Attorney
Full time Only for registered members Tallahassee
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Customer Service Rep
Only for registered members Tallahassee
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Storage Customer Service Representative
OTHER Only for registered members Tallahassee
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Associate Attorney
Only for registered members Tallahassee
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Digital Imaging Retail Sales Associate
Only for registered members Tallahassee
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Bilingual Part-Time Customer Service Representative
Part time Only for registered members Tallahassee
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Business Development Representative, AF Installation
Only for registered members Tallahassee
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Branch Supervisor
Only for registered members Tallahassee
