Program Assistant - Lecanto
1 week ago

Job summary
The Program Assistant (LIHEAP) position determines eligibility for household energy assistance programs under federal state and local policies.Maintains caseloads and establishes electronic case files. Identifies and solves issues; recommends effective/creative solutions.
Schedules appointments interviews and collects data to determine client eligibility for energy assistance programs processes applications performs data entry financial input into reporting system intake referral maintains client information tracking system performs routine office tasks including but not limited to answering the phone typing correspondence filing retention scanning assisting citizens with locating resources provides excellent customer service remains objective conducts client home visits as needed travels locally or overnight for training purposes as needed drives county vehicle equipment obeys all safety policies roadway rules laws performs related duties as required.Job description
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