Addiction Recovery Specialist - Pittsburgh, United States - Highmark Health

Highmark Health Pittsburgh, United States

3 weeks ago

Description

Company :

Allegheny Health Network

Job Description :

GENERAL OVERVIEW:

This role is responsible for supporting patients who have a substance/alcohol use disorder to navigate the health system to obtain services to help them in their recovery pathway. The incumbent, who identifies as a person with substance/alcohol use disorder, will be part of a collaborative multidisciplinary team in the Center for Recovery Medicine (CRM) providing a unique skill set and peer support. The incumbent will assist the patient to access medical services, community services/resources and develop healthy behaviors by building a trusting relationship with the patient and providing specific support related to the individuals recovery pathway. They will engage with patients to determine individual recovery goals and develop a recovery plan. Engagement may be initiated in the inpatient setting, outpatient clinics (MAT, Perinatal) or during an emergency room visit. Engagement is maintained depending on the patient's preference through ongoing telephonic/video support and/or accompanying the individual to appointments (medical, support groups). The incumbent must be able to educate, advocate and be knowledgeable of harm reduction practices, multiple recovery pathways, and community resources to be able to help the patient meet their recovery goals. Incumbent will document interactions with patient in EPIC Medical Record timely and effectively. Individual will attend regular Community of Practice meetings to share experiences with other team members and engage productively and effectively with all members of the CRM team on behalf of the patient.

ESSENTIAL RESPONSIBILITIES:

Provide care coordination including outreach, referrals, access, MATP, Buprenorphine provider, follow up appointments. (30%)
Engage patients in a clinic or hospital setting and establish a rapport as evidenced by empathetic and active listening, communicating in a non-judgmental way, and utilizing harm reduction approach. (20%)
Determine individuals recovery goals and develop a recovery plan with the patient. (20%)
Provide patient with resources to share with patient to support recovery plan. (10%)
Coordinate with the multidisciplinary team to assist individuals in their recovery journey by linking them to recovery services. (10%)
Provide advocacy for the patient with other team members, i.e.. nurses, social workers. (5%)
Document each patient encounter in detail according to protocols and guidelines. (5%)
Follow up by telephone with patients who have been discharged. (5%)
Other duties as assigned.

QUALIFICATIONS:

Minimum

High School/GED
1-3 years of experience working with individuals in recovery, which may include non-paid work such as facilitating recovery support groups or acting as a sponsor for individuals in recovery
1-3 years of experience living in, volunteering in, and/or working in high risk communities.
1-3 years of knowledge of local community resources (housing, food, support groups)
0-1 years of ability to collaborate with clinical professionals, medical providers and other members of the care team.
1-3 years of recognize signs and symptoms of addiction with sensitivity to cultural and environmental differences.
Certified Recovery Specialist OR Certified Family Recovery Specialist with in 1 year from the date of joining.
Knowledge of Harm Reduction Approach
Active listening skills; Social perceptiveness, interpersonal, organizational skills
Ability to utilize a computer for entering data.

Preferred

Community Health Worker Certification

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.

EEO is The Law

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity ( )

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For accommodation requests, please contact HR Services Online at

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Req ID: J241482

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