Eligibility Representative - Clarksville, United States - Tennova Healthcare - Clarksville

    Tennova Healthcare - Clarksville
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    Description

    Eligibility Representative position for qualified individuals at Tennova Health - Clarksville in the Eligibility Screening Services Department for qualified individuals at Tennova Health - Clarksville in the Eligibility Screening Services Department.

    Job duties include:

    • screening referred self-pay patients for programs such as Medicare, Medicaid, Medicaid for nursing home placement, Crime Victims, vocational rehabilitation, QMB, SSI, and any/all other third party coverage including other available local, state, and federal programs in addition to the hospital's financial assistance program
    • providing point of service collections for self-pay patients, patients who have balances after insurance or Medicare payments, and patients that do not qualify for any programs/coverage.
    ESS is an Equal Opportunity Employer

    Minimum qualifications:
    • at least 1 year of healthcare or customer facing experience
    • proficiency in Microsoft Word and Excel
    • type at least 80 wpm
    • attention to detail
    • ability to multitask
    • meet productivity standards
    • comply with hospital policies
    • have reliable transportation as well as proof of valid license and auto insurance
    • drug test required as well as passing a background check
    • Bilingual in Spanish is preferred
    • Prior experience in collections and knowledge of HIPAA,EMTALA, and PHI are a plus.
    INDSS