EUC support engineer - Hollywood, United States - Diverse Lynx

    Diverse Lynx
    Diverse Lynx Hollywood, United States

    2 weeks ago

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    Description

    Job Title:
    EUC support engineer


    Location:
    Miramar, FL


    Duration:
    Full-time only

    Job Description:
    Job Title     EUC support engineer
    Skill Communication
    Skill Type Helpdesk
    Minimum Experience - 4 Years Must Have
    Technical/Functional Skills

    End user support experience, desktop management, SCCM, IGEL , UMS
    , ITIL
    Experience Required 2-5 years
    Roles & Responsibilities

    • Displaying world class customer focused IT support,
    developing, and maintaining relationships within the
    business, at all levels. Communication both technically
    and non-technical is key.


    • Perform daily checks on all open issues and own to
    closure thus ensuring Service Level Agreement (SLA)
    and Operational Level Agreement (OLA) compliance


    • Independently resolves complex, break-fix issues;
    troubleshoot user problems at the desktop or provides
    phone support to diagnosis remote customer issues

    Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination.

    All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role.

    We promote and support a diverse workforce across all levels in the company.