Jobs
>
Brooklyn

    Customer Service Rep Bilingual L1-2 Cantonese Mandarin and/or Korean - Brooklyn, United States - Con Edison

    Default job background
    Description

    Customer Service Rep Bilingual L1-2 Cantonese Mandarin and/or Korean

    Job Info

    111937

    Posting Expiration Date:May 6, 2024

    Schedule Type:Part-Time

    Minimum Salary:$24.24

    Maximum Salary:$24.24

    Organization:Customer Operations

    Department:Customer Assistance

    Section:CUST OPS Immersive Engmt Group

    Location:NY-Brooklyn-Flatbush Avenue

    Similar Jobs

    Clerical Assistant L1-2 - Gas Work Management )

    Provisional Customer Field Rep L1-2

    Job Description

    Mission Statement

    + Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the companys mission by excelling at our three corporate priorities safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.

    Core Responsibilities

    + Required to work Part-Time as a Customer Service Representative.

    + Required to work at the Customer Operations Call Center in Brooklyn at 30 Flatbush Avenue.

    + Required bilingual in English along with Mandarin, Cantonese, and/or Korean.

    + Take multiple calls throughout your work day, assisting customers with all inquiries including electric and/or gas emergencies, billing explanation.

    + Utilize various computer based systems to access customer accounts and input transactions.

    + Analyze customer accounts to address any billing inquires.

    Required Education/Experience

    + High School Diploma/GED

    Relevant Work Experience

    + Must be able to respond to direction and work as a member of a team, using PC-based information systems in order to retrieve information to analyze customer accounts. Required

    + Must have the ability to interact with customers over the phone, as well as other avenues of contact, in a responsive, productive, and professional manner. Required

    + Will need to provide outstanding service in every customer encounter and be an effective communicator. Required

    + Proficient bilingual in Korean, Mandarin, and/or Cantonese. Required

    + Bilingual candidates must pass a language performance test. Required

    Licenses & Certifications

    + Other: n/a

    Physical Demands

    + Sit or stand to answer a phone for the duration of the workday

    + Sit or stand to use a keyboard, mouse, and computer for the duration of the workday

    + Possess manual dexterity and the ability to use hands for the duration of the workday

    + Work rotating shifts, including nights, midnights, weekends and holidays

    Technical Difficulty Statement

    + For technical issues, please contact us at [email protected]

    Equal Opportunity Employer

    + Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individuals actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.


  • Vernacular Language Services

    Korean Interpreter

    5 days ago


    Vernacular Language Services Brooklyn, United States

    We are currently looking for fluent Korean speakers for immediate start for as-needed freelance interpretation jobs in the surrounding Brooklyn, NY area. The work involves interpreting for limited English speaking individuals getting physical therapy. Payrate is 20/hr + 0.25/mile ...


  • CHE Behavioral Health Services Queens, United States

    Overview: · **CHE Behavioral Health is currently seeking full or part time Korean Licensed Clinical Social Workers ( LCSW's) in Queens, NY.** · When you choose CHE Behavioral Health, you will be joining a leading APA-accredited, clinician-led behavioral health company C.H.E. prov ...


  • Steve Y Kim ENT and Associates Flushing, United States

    Job Description: Medical Receptionist · Responsibilities: most be able to speak English and Korean · - Greet and check-in patients upon arrival · - Verify patient information and insurance coverage · - Schedule appointments and manage the appointment calendar · - Answer phone cal ...


  • Harmonious Hiring Hackensack, United States

    **Location**: Hackensack, NJ 07601 · **Key Responsibilities**: · - Provide technical support to online customers and dealers. · **Qualifications**: · - Advanced proficiency in English and intermediate proficiency in Korean. · - High school diploma required; college degree in elec ...


  • Industrial Trade Services Holland, United States

    Job Description · Job DescriptionKorean to English Translator: · $30-$35 per hour · Bilingual Proficiency: Fluency in both Korean and English is essential for accurate translation, encompassing vocabulary, grammar, and cultural nuances. · Cultural Understanding: Awareness of cult ...


  • ContacLink Solutions New York, United States

    Job Description · Job DescriptionWE ARE HIRING INTERPRETERS · LANGUAGE: KOREAN · Requirements: · 90% English proficiency · Steady wired internet connection · USB Wired headset · Windows 10 or MacOS · WHAT WE OFFER YOU:Fully remote position with a clear schedule · Full-time or pa ...

  • Activ8 Recruitment & Solutions

    Japanese or Korean

    1 day ago


    Activ8 Recruitment & Solutions Fort Lee, United States

    Our East Coast Office in Fort Lee, NJ is actively seeking a new team member who can work together with us a recruiter. Must have 1) bilingual fluency in English and Japanese and/or Korean languages with Bachelor's degree or equivalent work experience; 2) Excellent communication s ...


  • cesna New York, United States

    Job Description · Job Description[Position] · Cost Accountant · [About The Employer] · C*** · A biotechnology company that manufactures feed-grade essential amino acid additives, lysine and threonine, for swine and poultry diets. Our advanced microbial fermentation and refinery p ...


  • CESNA New York, United States

    [Position] · Cost Accountant · [About The Employer] · C*** · A biotechnology company that manufactures feed-grade essential amino acid additives, lysine and threonine, for swine and poultry diets. Our advanced microbial fermentation and refinery processes, cutting edge techno ...


  • CHE Services Queens, NY, United States

    CHE Behavioral Health is currently seeking full or part time Korean Licensed Clinical Social Workers ( LCSW's) in Queens, NY. · When you choose CHE Behavioral Health, you will be joining a leading APA-accredited, clinician-led behavioral health company C.H.E. provides superior be ...


  • CHE Behavioral Health Services Queens, United States

    Overview · CHE Behavioral Health is currently seeking full or part time Korean Licensed Clinical Social Workers ( LCSW's) in Queens, NY. · When you choose CHE Behavioral Health, you will be joining a leading APA-accredited, clinician-led behavioral health company C.H.E. provides ...


  • CESNA New York, United States

    [Position] · Investment and Research Associate, bilingual Korean · [About Our Client] · We are a local asset management firm registered with the U.S. Securities and Exchange Commission (SEC) founded in 1994, as part of the Samsung Group, headquartered in Korea. · We specialize ...


  • cesna New York, United States

    Job Description · Job Description[Position] · Investment and Research Associate, bilingual Korean · [About Our Client] · We are a local asset management firm registered with the U.S. Securities and Exchange Commission (SEC) founded in 1994, as part of the Samsung Group, headquart ...


  • Con Edison Brooklyn, United States

    Customer Service Rep Bilingual L1-2 Cantonese Mandarin and/or Korean · Job Info · 111937 · Posting Expiration Date:May 6, 2024 · Schedule Type:Part-Time · Minimum Salary:$24.24 · Maximum Salary:$24.24 · Organization:Customer Operations · Department:Customer Assistance · Section:C ...


  • Xtreme Homecare Bayside, Queens, United States Part time

    Job Title: Receptionist/Customer Service Rep - Korean Speaking · Rapidly Growing Homecare Agency located in Bayside, Queens is looking for an Receptionist/CSR to join our team. This position will: · Greet clients and caregivers when the enter the building. · Answer Phones and dir ...

  • 바잉스퀘어

    Retail Manager

    1 week ago


    바잉스퀘어 Brooklyn, United States

    Who We Are · VIBE TWLV's mission is to create a captivating and transformative space, embracing daring sensibility and inspiring individuals to discover their new selves through unexpected imagination, creativity, and the belief in luck and its fulfillment, transcending the bound ...

  • Catholic Charities of Brooklyn & Queens

    Maintenance Worker

    6 days ago


    Catholic Charities of Brooklyn & Queens Flatbush, United States

    When you join the CCBQ Team, you will have an impact on the lives of many. For over 117 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for ch ...


  • Catholic Charities Brooklyn and Queens Brooklyn, United States

    Peer Advocate Veteran · Flatbush, NY · Up to $2,500.00 Sign-on Bonus · When you join the CCBQ Team, you will have an impact on the lives of many. For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn ...


  • Catholic Charities of Brooklyn & Queens Brooklyn, United States

    **Positions Available in Brooklyn and Queens** · **Up to $5K Sign-on Bonus** · **$5K Language Differential (applicable based on the need of the clinic & community)** · When you join the CCBQ Team, you will have an impact on the lives of many. For over 125 years, Catholic Charitie ...


  • Catholic Charities of Brooklyn & Queens Flatbush, United States

    When you join the CCBQ Team, you will have an impact on the lives of many. For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for ch ...