- Maintain an orderly inventory and overall storage facility
- Accurately record ITAM transactions into ITSM/ITAM system
- Receive Assets back into stock
- Assign Assets
- Dispose of Assets as needed
- Assign/Unassign software licenses
- Receive Assets back into stock
- Monitor appropriate inventory levels, escalate to procure new stock as necessary.
- Refill IT Vending machine
- Refill and organize IT Support hardware room
- Refill IT Vending machine
- Provide ad-hoc reporting as needed to support business decisions and provide info for trend analysis
- Strong initiative, self-motivation, and ability to complete tasks on time.
- Attention to detail
- Strong organization skills
- Analytical and problem-solving skills.
- Customer focus and dedication to customer satisfaction.
- Ability to maintain calm demeanor under client deadline pressures.
- Written and verbal communication skills
- Ability to handle multiple priorities with minimal supervision.
- Ability to work well in a fast paced, team environment.
- Experience with Excel
- Experience with ITSM/ITAM systems (ServiceNow) preferred
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IT Asset Management Associate - Natick, United States - MathWorks
Description
Summary
Please make sure you read the following details carefully before making any applications.
MathWorks has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-home life optimizations. Learn More:
ABOUT THE TEAM:
The IT Asset Management Associate is responsible for the execution of Information Technology Asset Management (ITAM) processes to ensure a compliant and optimized IT hardware and software environment. The team is responsible for cataloging, tracking, and managing IT hardware inventory and software licensing for both end users and the overall IT infrastructure of the company. This includes working directly with end users, desktop support technicians, IT systems administrators and management.
MathWorks nurtures growth, appreciates diversity, encourages initiative, values teamwork, shares success, and rewards excellence.
ResponsibilitiesRecord, track and maintain equipment inventory including IT hardware and software licensing.
