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Freeport

    Customer Account Representative - Freeport, United States - Prompt Innovations

    Prompt Innovations
    Prompt Innovations Freeport, United States

    3 weeks ago

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    Description
    We are hiring an Energetic Full-Time Entry-

    Level Customer Account Representative:
    Our company is a culture-forward business management firm where we put our team members first. We pride ourselves on our inclusive business model, welcoming professionals from all walks of life. This diversity within our Customer Account Representative team has enriched our atmosphere and culture. We have a family-like environment, unlike any other company, where we hear all voices and celebrate diversity. We invest in our Customer Account Representatives heavily in training and development. We are looking for a like-minded entry-level professional who enjoys connecting with consumers and team members alike.

    Our Entry-Level Customer Account Representative should have a passion for people, eagerness for success, and drive to deliver the BEST customer experience every time After training, the Entry-Level Customer Account Representative's responsibilities will include:

    Create daily strategies that effectively work with our client's CRM analyzing data for efficiency and potential profitsInitiate contact with consumers, providing friendly and helpful answers to their product inquiriesNavigate challenging customer questions, maintaining a pleasant and helpful demeanor geared toward solutions and a positive outcome.

    Learn our sales techniques, navigating consumer negotiations with high closing rates and customer retentionCreate purchase orders and mediate the onboarding with the client and the consumerGenerate new accounts and successfully add them to the CRM with timely responses to all account questionsEagerly participate in additional training and skillset advancement opportunities.

    Skills we are looking for in our Entry-

    Level Customer Account Representative:
    A friendly and good-natured professional who prioritizes positive relationships Quick and efficient with the ability to manage multiple tasks simultaneouslyTop tier communication skills with an outgoing and friendly personality1-5 years in a customer service role, with success and ease in negotiating and upselling Thrives in a challenge and stays calm under pressure
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