Emergency Dispatcher - Baltimore, United States - City of Baltimore

Description

OPENING DATE: 03/15/2024

CLOSING DATE: 05/15/2024 AT 12:00AM MIDNIGHT

SALARY $50, $61,599.00 Annually

EDUCATION ACCREDITATION: Applicant's education must be obtained from an accredited institution. Education credentials obtained out of the US must be evaluated for US equivalency. Evaluation agencies information may be obtained at

ELIGIBILITY: Qualified candidates will be considered for vacancies as they arise, for a period of at least six months. The decision of the Director of Human Resources with respect to acceptable minimum qualifications is final.

CRIMINAL BACKGROUND CHECK: Eligible candidates under final consideration for appointment to this position identified as positions of trust will be required to authorize the release of and successfully complete a Fingerprint check.

PROBATION: All persons, including current City employees, selected from this position will be on probation for 6 months.

CLASS DESCRIPTION

An Emergency Dispatcher dispatches police units by two-way radio. Work of this class involves no supervisory duties or responsibilities.

Incumbents receive moderate supervision from a technical superior. Employees in this class work rotating shifts including evenings, weekends and holidays. Work is performed in a radio communications station. Work requires minimal physical exertion.

SELECTION PROCESS

All candidates indicating the minimum qualifications on their applications will be placed on the eligible list without further examination. The training and experience of each candidate will be evaluated for appropriateness and quantity. It is essential, therefore, that you give complete and accurate information on your application. Vagueness or omission may prevent you from being considered for this position. Qualified candidates will not be listed in rank order.

MINIMUM QUALIFICATIONS

On or before the date of filing the application, each candidate must:

EDUCATION: Graduation from an accredited high school or possession of a GED certificate.

AND
EXPERIENCE: 4 years of experience in public contact work including 1 year of experience in operating two-way radio and related communications equipment.

OR

EQUIVALENCIES: Equivalent combination of education and experience; one year of experience in police emergency telephone communications work may be substituted for the one year of operating a two-way radio and related communications equipment.

KNOWLEDGES, SKILLS AND ABILITIES

• Ability to use radio communication equipment effectively.
• Ability to type.
• Ability to respond to emergencies quickly.
• Ability to speak distinctly.
• Ability to work calmly in stressful situations.

EXAMINATION PROCESS

Applicants must provide sufficient information on their application to show that they meet the qualifications for this recruitment. Successful applicants will be placed on the employment certified eligible list for at least six months.

The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position. You may be required to complete supplemental questions to further examine specific Knowledge, Skills and Abilities of the position. Therefore, it is important that you provide complete and accurate information on your application.

NOTE: Those eligible candidates who are under final consideration for appointment to positions in this class will be required to authorize the release of criminal conviction information.

If you have questions regarding this position, please contact Katrina Bayton, Recruitment & Talent Acquisition Specialist II via email at

BALTIMORE CITY AN EQUAL OPPORTUNITY EMPLOYE