Customer Relations Specialist- Transportation - Manchester, NH, United States

Only for registered members Manchester, NH, United States

1 day ago

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Job summary

This is a hybrid position requiring 2-days per week on-site at our Manchester location, and 3-days remote work. The Customer Relations Specialist plays a vital role in delivering an exceptional customer experience by managing direct inquiries through E-Mail communication and Salesforce.
The specialist will proactively identify opportunities to improve efficiency and streamline processes that enhance service delivery and customer satisfaction. Collaboration and teamwork are essential in fostering both employee engagement and customer loyalty.
The job requires strong communication skills both oral written as well as proficiency in the customer service systems processes product offerings workflow of critical functional areas outside CS.
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