Branch Manager - Shakopee, United States - Affinity Plus Federal Credit Union

Affinity Plus Federal Credit Union Shakopee, United States

4 weeks ago

Description

Position Overview:

The Branch/Contact Center Manager I is responsible for providing leadership support of and managing the day-to-day operations in a branch or channel.

This role is instrumental in ensuring employees are engaged and providing the best experience for our members.

Additionally, the Branch/Contact Center Manager is accountable for the daily branch operations including: scheduling to ensure staffing levels meet member need, addressing and coaching employees through more complex member issues, and conducting branch/contact center verification reports.

This role is also accountable for building rapport with members and the community.

Duties and Responsibilities:
Provide on-site and remote leadership of all aspects of daily operational activities of the branch/contact center

Create and foster team connections and belonging by building positive and connective relationships

Innovates and leads through change by seeking out and being open to new ways of approaching problems; tries new approaches

Responsible to create and manage branch/contact center schedules and ensure staffing levels meet member need

Makes decisions in alignment with our values and mission; in relation to employees, members, goals, revenues and expenses; comfortable working within the gray, not having all the information; in relation to employees, members, area goals, revenues and expenses

Interview, hire, coach, train, and develop employees to successfully meet role expectations and expertise in partnership with their direct leader

Assist employees or members in solving complex account issues and escalated situations

Ensure branch/contact center compliance with all Credit Union policies and procedures, state and federal laws, and regulations

Conduct and complete monthly branch verification reports

Prepare and deliver written performance evaluations and performance actions

Drive team performance and engagement by conducting frequent team meetings and individual employee dialogs; ensuring employees are informed of organizational news, changes in operational policy and procedures, and are focused on member service and organizational results

Actively participate in community based/business development activities within communities to promote awareness of Affinity Plus

Has the knowledge, skill and ability to perform in the capacity of any member facing position to support member need

Takes accountability for oneself and holds self accountable in performance, development, etc.

Provides support based on area to organizational initiatives involving promotions, projects, goals for area, leading Omni Channel experience in area, etc.

Participate in local and statewide leadership development meetings

Other duties as assigned

Qualifications and Skills:

2+ years of proven, progressive leadership experience

B.S./B.A. degree in business, finance or related field preferred or equivalent experience

Experience in consumer lending, checking/savings accounts, IRAs, CDs, and other credit union products preferred

Ability to provide on-site leadership to a team in a small sized market/team

Knowledge and understanding of State and Federal laws pertaining to Credit Union Industry

Ability to effectively coach, lead and motivate employees to achieve results

Strong analytical skills required with a high degree of accuracy

Aptitude to work independently as well as part of a team and ability to collaborate with others

Strong verbal and written communication skills

Time Management skills and the ability to prioritize workload based on department and member needs

Flexibility to adapt and succeed in a dynamic environment

Workplace Environment:
Sitting 70-75% and Standing 25-30%

Working at a computer 90% of the day

Bending, twisting, kneeling, stooping or crouching when appropriate, on occasion

Repetitive movements, including but not limited to typing, mousing, phones, etc.

Lift, carry, push or pull up to approx. 50 pounds (supplies, etc.)

Requires face-to-face interaction and/or coordination of work with other employees and departments, and in-person interaction

Required Work Schedule:
Monday-Friday, with rotating Saturdays.

Consistent and reliable attendance is a required essential function of this role to meet the needs of the department/team and organization.

This position will be based at a new Affinity Plus branch location coming later this year in Shakopee, MN. Initial training will take place at another metro area branch until the new location is open.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

41 CFR c)
#J-18808-Ljbffr

Branch Manager

4 weeks ago

Affinity Plus Federal Credit Union Shakopee, United States

Position Overview:The Branch/Contact Center Manager I is responsible for providing leadership support of and managing the day-to-day operations in a branch or channel. This role is instrumental in ensuring employees are engaged and providing the best experience for our members. A ...
Branch Manager

4 weeks ago

Affinity Plus Shakopee, United States

Position Overview:The Branch/Contact Center Manager I is responsible for providing leadership support of and managing the day-to-day operations in a branch or channel. This role is instrumental in ensuring employees are engaged and providing the best experience for our members. A ...
Branch Manager

3 weeks ago

Affinity Plus Shakopee, United States

Position Overview: The Branch/Contact Center Manager I is responsible for providing leadership support of and managing the day-to-day operations in a branch or channel. This role is instrumental in ensuring employees are engaged and providing the best experience for our members. ...
Recruiter / Branch Manager

1 week ago

Twin City Staffing Chaska, United States

Job Description · Job DescriptionThe recruiting branch manager plays a vital role in overseeing the recruitment process and managing branch operations within Twin City Staffing. · Location: Chaska, MN · Wage: $65,000 - $68,000/ Annually plus quarterly bonuses · Hours: 8 am - 5 pm ...
Branch Manager

4 weeks ago

AGnVET Services Victoria, United States

**WE ARE SEEKING INDIVIDUALS WITH DRIVE AND ENTHUSIASM TO JOIN OUR TALENT POOL.** · AGnVET Services is an Australian owned leading independent agribusiness, providing rural supplies and services. Established in Forbes, NSW in 1915, today we have over 60 branches and 100 speciali ...
Recruiter / Branch Manager

1 week ago

Twin City Staffing Chaska, United States

Job Description · Job Description · The recruiting branch manager plays a vital role in overseeing the recruitment process and managing branch operations within Twin City Staffing. · Location: · Chaska, MN · Wage: · $65,000 - $68,000/ Annually plus quarterly bonuses · Hours: ...
Branch Manager Career Changer

1 week ago

Infinity Enterprises Nokomis, United States

Store Manager (m/w/d) - Erlangen · at – the future of optometry · You are looking for a job and want to start a new and exciting career in retail with good pay as a career changer? · Your job search ends here. · About us: · is looking for Store Managers to operate its digital opt ...
Branch Manager

1 week ago

Affinity Plus Federal Credit Union Minneapolis, United States

Position Overview: · The Branch/Contact Center Manager II is responsible for providing leadership support and in managing the day-to-day operations for a team of employees within a branch or another channel. This role is instrumental in ensuring employees are engaged and providin ...
Branch Manager

7 hours ago

JCSI Saint Paul, United States

Job Description · BRANCH MANAGER · Salary- from $75K- commensurate with experience · Overview · Welcome to an exciting opportunity with Jetro Restaurant Depot, a leading force in the foodservice supply industry. We're dedicated to building long-term relationships with our client ...
Branch Manager

4 days ago

Anansys Staffing LLC Spring Lake Park, United States

Job Description · Job DescriptionJob Description: As the Branch Manager, you will be responsible for overseeing the day-to-day operations of your branch location. You will play a key role in driving sales, managing staff, and ensuring the branch operates efficiently and effective ...
Branch Manager

1 week ago

SIXT USA Minneapolis, United States

Job Description · Job DescriptionCompany Description · Sixt Rent a Car stands for exciting mobility and customer tailored solutions. We lead with innovation, high-quality customer service, premium products, and a seamless rental experience. With $3 billion in revenue and a presen ...
Branch Manager

1 week ago

Sixt Minneapolis, United States

Back to results · Branch Manager - Minneapolis · Branches & Operations · full-time Minneapolis · Apply now · Apply now · * Intro · * Your role · * What we offer · * What you bring · Join Team Orange, we value customer excitement above all else · Sixt Rent a Car stands for excitin ...
Branch Manager

1 week ago

Window Nation Minneapolis, United States

**Window Nation, LLC** · **Branch Manager** · **Minneapolis, MN - Full Time** · Our **Branch Manager** oversees the entirety of his/her branchs installation program. He/She is responsible for pipeline management, inventory efficiency, expense control, staff development, best prac ...
Branch Manager

2 days ago

ASSA ABLOY Hanover, United States

Career Opportunities: Branch Manager · Requisition ID Posted - ASSA ABLOY Entrance Systems US Inc - BSP North America - USA: Minnesota (Hanover) - General Management - Posting Country (1) - Yes - Mid-senior level - Travel Required: 0%-10% · ? Job Description Print Preview · AS ...
Branch Manager

1 day ago

Herc Rentals Osseo, United States

Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with trailing twelve month total revenues of nearly $3.3 billion as of March 31, 2024. Herc Rentals' parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange ...
Branch Manager

2 weeks ago

Carrie Rikon & Associates, LLC. Saint Paul, United States

Job Description · Job DescriptionBranch Manager-Must Have Background In Big Box, Food Service, Or Food Retail. · St Paul, MN · 85k-90k plus a bonus and benefits. · Position Summary: · Ensure efficient operation of the Branch to ensure customer satisfaction and projected bottom li ...
Branch Manager

2 weeks ago

Hospitality Staffing Solutions Group Llc Minneapolis, United States

Job Description · Job DescriptionHSS Hospitality Staffing Solutions is recognized as the largest national hospitality staffing company today, serving over 1000 hotels nationwide. Our commitment to quality in servicing hospitality clients has earned HSS the trust and respect of th ...
Branch Manager

3 weeks ago

Transtar Industries Minneapolis, United States

Job Description · Job Description · WHO WE ARE: · How will transportation and mobility evolve? What will the vehicle of the future look like – and how will those vehicles be repaired? · How can the · next chapter of your career contribute to solving these transportation chal ...
Branch Manager

3 weeks ago

Clean Harbors Rosemount, United States

Job Description · HPC-Industrial Powered by Clean Harbors, is hiring a Branch Manager out of our Rosemount MN site. HPC Industrial powered by Clean Harbors is the premier industrial cleaning and environmental services company in North America supporting the upstream, downstream, ...
Branch Manager

1 week ago

Harrington Industrial Plastics Hopkins, United States

· Harrington Industrial Plastics is the leading distributor of industrial plastic piping, serving all industries with corrosive and high-purity applications for 60 years. With over 55 locations, Harrington is a trusted leader in offering versatile products to meet the needs of a ...