Project Employee, Customer Experience Operations - Secaucus, NJ

This position plays a key role in supporting the overall customer experience for NBA and WNBA digital products across multiple platforms. · ...

WORK OPTION: The NBA currently provides eligible employees the option of working remotely one day per week._________________ · Position Summary:  · This position plays a key role in supporting the overall customer experience for NBA and WNBA digital products across multiple platf ...

Req169565 · Position Purpose · Operations Experience Managers (Ops XM) are members of the store leadership team responsible for executing store standards, including customer service, department readiness, and operational processes. This role leads the Order Fulfillment team in ex ...

Fanatics is seeking an Associate, Loyalty Experience Operations to support the execution and operational management of VIP and loyalty experiences across our ecosystem. · This role sits within the Loyalty Reinvestment team and serves as a core operator behind our ticketing progra ...

· Company Description · Informa Festivals marks an exciting new chapter in B2B events, bringing some of the world's most influential creative, technology and business festivals together. We're combining prestigious events like Cannes Lions, Black Hat, Money20/20, GDC, and London ...

This role will own and optimize call center ticket management and telephony systems. · Own end-to-end workforce and headcount strategy including capacity plans and scheduling Analyze large datasets to identify trends correlations and actionable insightsSupport the Global Head of ...

Company Description · Informa Festivals marks an exciting new chapter in B2B events, bringing some of the world's most influential creative, technology and business festivals together. We're combining prestigious events like Cannes Lions, Black Hat, Money20/20, GDC, and London Te ...

We're looking for a Director to lead our Customer Experience Operations function. In this role, you'll be designing and executing our customer operations strategy ensuring we are set up for efficient and scalable operations that provide an exceptional customer experience. · ...

The Senior UX Research Operations Associate and Business Manager will manage vendor relationships, streamline research operations, and support the onboarding of new tools. · Manage and optimize vendor relationships and research tools to support UX research and design teams. · Ove ...

Informa Festivals marks an exciting new chapter in B2B events, bringing some of the world's most influential creative, technology and business festivals together. We're combining prestigious events like Cannes Lions, Black Hat, Money20/20, GDC, and London Tech Week with cutting-e ...

Are you passionate about optimizing the user experience and driving impactful research? Join our team to leverage your operational expertise and strategic thinking, directly shaping the future of digital products and empowering researchers and designers to deliver exceptional res ...

The Vice President of Customer Experience Operations is responsible for leading the execution and operational management of the company's customer experience (CX) strategy. · This position typically reports directly to the Chief Operating Officer (COO) or Chief Customer Officer ...

The Vice President of Customer Experience Operations is responsible for leading the execution and operational management of the company's customer experience (CX) strategy. · Develop and execute a comprehensive customer experience operations strategy aligned with the company's ov ...

About The Role Seeking a highly organized, hospitality-minded professional to manage office operations and create an inspiring, seamless workplace experience.Maintain inventory and ensure common areas meet high standards of cleanliness and design. · Lead initiatives that foster t ...

The Experience Studio (part of Amex GBT Meetings & Events) launched in 2024 and was created to provide a new range of creative events with a 360-degree approach that maximizes emotional and physical engagement, brand impact, and business objectives for external and internal audie ...

Position Summary · The Operations & Patient Experience Manager is responsible for driving operational excellence across all ModernMD locations. This role focuses on improving clinic workflows, strengthening front desk operations, enhancing patient experience, and ensuring consis ...

Fanatics is seeking an Associate, Loyalty Experience Operations to support the execution and operational management of VIP and loyalty experiences across our ecosystem. · This role sits within the Loyalty Reinvestment team and serves as a core operator behind our ticketing progra ...

The Coordinator Site Operations and Experience manages the demands of a cross-functional, fast-paced, entrepreneurial e-commerce environment.  They support optimization of the customer journey across the Aeropostale and Lucky websites.  Focus is on delivering a seamless customer ...

Informa Festivals · marks an exciting new chapter in B2B events, bringing some of the world's most influential creative, technology and business festivals together. We're combining prestigious events like Cannes Lions, Black Hat, Money20/20, GDC, and London Tech Week with cutting ...

We re looking for a Director to lead our Customer Experience Operations function.In this role you ll be designing and executing our customer operations strategy ensuring we are set up for efficient scalable operations that provide an exceptional customer experience. · ...