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- Provide technical support for each specific program/system (FTI, MS, ADS-B, DCNS, WMSS and others) L3Harris supports for the FAA.
- Install, repair, configure, test and complete preventative maintenance on a variety of equipment at the customers remote locations.
- Able to work remotely in a scheduled and on-call capacity to various customer locations within your assigned area
- Able to read/understand/follow equipment drawings and task orders.
- Possess good admin skills (taking notes and documenting what transpired while working at the customer location).
- Work directly with the NOCC, the SAC, and the Helpdesk over the phone on resolving issues in the field.
- Maintain tools, test equipment, parts/electronics, truck stock inventory and personal or company vehicle.
- Be proactive and prepared for assigned tasks prior to dispatching.
- Able to work outside regularly scheduled hours (on-call) when/if needed to meet customer's needs.
- Lift items up to 32 lbs
- Work with your supervisor (ASL) to ensure all L3Harris policies/procedures and program specific policies/procedures are followed.
- Obtain and maintain a DOT Public Trust Security Clearance and a DOD Secret Clearance.
- Possess and maintain a valid Driver's License and/or local US State REAL ID equivalent and a satisfactory driving record
- High School Degree and 6 years of working experience specific to the telecom field or 2 years post-Secondary/ Associates Degree with a minimum of 2 years' experience including supervisory experience.
- 5+ years of experience working with fiber, Carrier Ethernet, Multiplexes, DACS, Routers/Switches, Network topology, Frame Relay, Fractional T-1, SONET Network Technology, ATM, Private Line, Voice, and Data applications.
- Experience with cable connectors and replacement including RJ-11, RJ-45, DB-25, V.35, RS-449, BNC and 50 pin Amphenol.
- Working knowledge of power testing (AC and DC)
- Experience with logging into network equipment and circuit testing using a verity of different test equipment/laptop.
- Working knowledge and usage of multiple test equipment: Viavi 5800, JDSU HST3000, DataScout, Ameritech AM5XT, Digital Oscilloscope, Halcyon 704A, Anritsu Spectrum Analyzer and other T1/DS3 Test sets.
- Experience with performing Preventive Maintanence and Corrective Maintanence on back-up generators.
- Experience with Microsoft and the components of the MS Office Suite.
- Ability to obtain a clearance prior to start date
- Experience with working remotely with Network Operation Control Centers.
- Experience with interfacing/communication directly with customer.
- Excellent customer service skills.
- Ability to work in high stress and visibility environment.
- Ability to work independently with little oversight.
- Ability to support customer needs after-hours (on-call).
- Experience with working in a Telco central office environment.
Field Technician C - Fairbanks, AK, United States - L3Harris Technologies
Description
Job Title:
Field Technician C
Job Code: 10053
Job Location:
Fairbanks, AK
Job Description:
Remote field technician for L3Harris (Field Services Division) supporting multiple programs/systems for the Federal Aviation Administration (FAA) who can perform installation and maintenance on a variety of Networking and Telecommunication equipment at customer locations
The position requires daily commuting to and from customer remote locations (indoor & outdoor) within your assigned area
Remote field technicians must be able to work independently with little supervision and possess good written/verbale communication skills
Essential Functions:
Occasionally travel to remote sites outside your assigned area may be needed from time to time to assist with the FAA customer needs and/or request.
Qualifications:
Familiar with configuration and operation of the 24VDC & 48 VDC power supplies (rectifier's & fuse panels), backup power supplies (UPS's) and site grounding (single & multiple point).
Preferred Additional Skills: