Account Manager - El Paso, United States - WRG - Certified Herman Miller Dealer

Description

Job Summary

The Healthcare Sales rep will build relationships with clients in the healthcare industry, strategically identifying and developing new healthcare business. This role will be responsible for maintaining a strong engagement with clients throughout the entire sales cycle from first point of contact to project completion. A successful Healthcare Sales rep will work collaboratively with internal teams to ensure a smooth sales process and understands the importance of going above and beyond to achieve highest level of clients satisfaction.

Essential Duties & Responsibilities

Create and maintain strong long-term relationships with clients in the healthcare industry, prospective clients, lead groups, architecture and design firms, real estate developers, general contractors, industry trade groups, community service leaders and other sources to increase customer awareness and generate repeat and referral business.

Nurture internal relationships to improve teamwork processes and increase customer satisfaction.

Consult with assigned accounts and leads to discover and formulate a partnership plan for new healthcare business.

Develop and implement strategies specific to healthcare clients for all assigned accounts and leads based on both short and long term needs for product.

Conduct presentations, product demonstrations, and on-site tours as appropriate at various points in the sales cycle, ensuring thorough orientation to the product and design elements both before and after the sale.

Cross-sell design, project management, installation, and other services.

Provide prompt and effective follow-up on all details regarding sales opportunities

Develop accurate price quotations and specify all aspects of sales projects.

Assist with prompt and courteous follow-up for payments of sales when necessary or as directed.

Serve as the dealer's resident expert on healthcare products.

Position Requirements

Bachelors degree required, plus at least 4-5 years experience in the contract furniture industry

Minimum of 2 years experience in sales or new business development

Successful consultative sales experience or comparable related experience with capital goods

Desire and proven ability to cold call and hunt for new business

Must be able to successfully integrate financial scenarios into clients' business process

Strong problem solving skills and high level needs-diagnosis skills

Capability to influence others and get results

Strong ability organize and lead cross-functional teams from various organizations

Organizational skills to monitor multiple, complex projects simultaneously

Computer skills including at least a working knowledge of MS Office products and ability to learn product specification software

Demonstrated commitment to professionalism, integrity and sound judgment in business transactions, while providing the highest level of customer satisfaction

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