Portfolio Management, Team Lead - Plymouth, United States - University System Of New Hampshire

University System Of New Hampshire Plymouth, United States

3 weeks ago

Description

Position Details

Summary

Operating Title
Portfolio Management, Team Lead

Long Classification Title
Information Technology Manager

Campus Location
Concord, Durham, Keene, Manchester, Plymouth

Department

UNHBusiness Apps Admin/Integration

Summary of Position
Reporting to the Assistant Director and

ERP
Product Owner, the Portfolio manager will support a portfolio of projects across the Business Applications team including

ERP
projects.

This role will primarily be responsible for overseeing the backlog of projects, the project management resources assigned to the projects and the statuses of in-progress projects; assisting in removing barriers to success and reporting on the roadmap progress to leadership.

Acceptable minimum level of education
Bachelor's

Acceptable minimum years of experience
5-7 years

Additional Job Information

Posting Number
PS4555FY24

Other minimum qualifications

Bachelor's degree and six years of experience in information technology field, Master's and four years, or combination of education and experience equal to ten years.

Additional Preferred Qualifications

Strong customer service and support, verbal and written communication, and interpersonal skills to work productively in a highly collaborative environment.

Experience with large scale, enterprise application implementation, integration, development, maintenance and support.

Passionate about identifying appropriate technology solutions which address critical business needs.

Experience with project management tools and methodologies such as Microsoft Project and

PMBOK .

Experience with process improvement and technology management practices such as

ITIL
and Six Sigma.

Salary Information
Salary is complemented by a comprehensive benefits package which includes medical, dental, retirement, tuition, and paid time off.

Quicklink for Posting

Percent Time Information (FTE)
1.00

Grade
26

EEO Statement
The University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer.

The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission.

The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

Institution Information

The University of New Hampshire is an R1 Carnegie classification research institution providing comprehensive, high-quality undergraduate and graduate programs of distinction.

UNH

is located in Durham on a 188-acre campus, 60 miles north of Boston and 8 miles from the Atlantic coast and is convenient to New Hampshire's lakes and mountains.

There is a student enrollment of 13,000 students, with a full-time faculty of over 600, offering 90 undergraduate and more than 70 graduate programs.

The University actively promotes a dynamic learning environment in which qualified individuals of differing perspectives, life experiences, and cultural backgrounds pursue academic goals with mutual respect and shared inquiry.

The

UNH
Diversity Resource Guide with information and programming available in the seacoast area, New Hampshire, and the region can be found here:

Posting Details

Posting Date
04/12/2024

Open Until Filled
Yes

Closing Date

Posting Open to Internal Candidates Only?
No

Interested Internal Candidates Exist?
Yes

Job Category
Salaried Staff (Exempt)

Appointment Type
Regular

If TERM position provide projected end date

Equipment/Instruments

Drivers License and Physical Requirements. Please check all items that apply.
None applicable

Duties / Responsibilities

Job Duties

Duty/Responsibility
Portfolio Management
Manage day-to-day portfolio activities and work with the assigned Project Managers to establish working plan for each project phase.

Helps end-users evaluate

ROI

and prioritize work and coordinates with the rest of the ET&S team to establish project milestones, tasks, time estimates and expected timeframes.

Facilitates project reviews and checkpoint meetings with the project team as well as stakeholders.

Contributes to the establishment of common practices, tools, and templates for portfolio and project management, and ensures adherence to these standards.

Supports project resources, removing any barriers to progress.

Communicates project direction, status, and risk in compelling ways, effectively reaching a wide variety of constituents, including senior leadership.

Ensures the project teams are entering their time sheets against projects for the ability to track estimates verses actual time for accurate capacity reporting.

Uses influencing and negotiation skills to collaborate across the institution to deliver high-impact and cost-effective shared solutions.

Supports the three tiers of Change Management - Communication, Documentation and Training for the projects in the portfolio.

Monitors metrics and KPIs to report portfolio performance and support decision-making at the team or organizational level.

Duty/Responsibility
Staff Management
Oversees the team project managers and business analysts working on all the projects within the department.

Participates in resource allocation for incoming projects and overall capacity planning effort for the ET&S

BAAI
group.

In collaboration with the Director, Assistant Director and other area leads, participates in recruitment, on-boarding, selection, hiring and training for the new team members.

Listens to team member feedback, resolving issues or conflicts and removing barriers to progress and/or success.

Provides team recognition and appreciation in celebrating successes and empowers team members to improve their confidence, product knowledge and communication skills.

Conducts proactive regular staff evaluations, through annual performance reviews and regular 1:1 coaching sessions.

Fosters a professional development driven working environment by encouraging training and providing mentorship for members of the team.

Reviewer and approver of subordinate's time-off requests.

Maintains awareness of planned maintenance via the published IT change calendar; ensures that project teams update the calendar with any work related to strategic initiatives that impact existing systems (even if they're dev/test systems).

Ensure team usage of provided applications such as Team Dynamics, Microsoft Teams and other provided applications and/or technology to optimize internal collaboration and to hold the team accountable to established metrics.

Duty/Responsibility
Project Management & Business Analysis
Ensures customer understands expected outcome of work, anticipated involvement and time frame to complete it.

Ensures projects are completed within budget, scope and are on schedule; engaging third party vendors and internal team members as appropriate.

Maintains project plans and is capable of reporting on overall project status and timeline to ET&S Management.

Consults and collaborates with internal and/or external stakeholders to determine more complex technical specifications from business requirements.

Performs systems analysis, data analysis, and support for institution applications and administration systems.

Gathers, analyzes, documents and validates the needs of business stakeholders.

Identifies and recommends process improvements that significantly reduce workloads or improve quality for their assigned area(s) of responsibility.

Provides functional requirement documents including inputs, processing steps and outputs to meet users' needs to assist developers in successfully translating and achieving project goals.

Creates documentation and maintains project specific files and updates.

Documents areas where enhancements may be made or new functionality added for future follow-up.

Performs project activities including requirements gathering, configurations, testing, training and go live support.

Duty/Responsibility
Participation in other broad-based strategic IT initiatives across the university system

Supplemental Questions

Required fields are indicated with an asterisk (*).

Do you meet the definition of an Internal Candidate?

Internal Candidates include:
(1) active status employees who have completed the introductory period and (2) adjunct staff members who have been employed within USNH for at least 12 months in total and who have worked at least 1,000 hours during the 12 month period preceding the application for the position. Student employment does not apply toward internal status eligibility.

Yes

No

How many years of supervisory experience do you have?

None

1-2

3-5

6-10

10-15

15+

Do you now or will you in the future require sponsorship to work in the United States?

Yes

No

Documents Needed to Apply

Required Documents

Resume/Vita

Cover Letter

Diversity Statement

Optional Documents

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