- Greet customers and determine the nature of their automotive service needs
- Listen to customer concerns, document vehicle issues, and create detailed repair orders
- Communicate effectively with technicians to ensure accurate and timely completion of repairs
- Provide customers with accurate estimates of repair costs and timelines
- Keep customers informed about the status of their vehicles and any additional repairs needed
- Handle customer inquiries and concerns in a professional and courteous manner
- Proven experience as an Automotive Service Writer (Independent Repair Experience Preferred a Plus)
- Excellent communication and customer service skills
- Ability to multitask and work in a fast-paced environment
- Customer-focused mindset
- Strong organizational skills
- Detail-oriented with excellent problem-solving abilities
- Ability to work well in a team
- Proficient in computer applications and software related to the automotive industry
- Paid Time off
- Health insurance
- Retirement plan
- Employee discounts on automotive services
- Opportunities for professional development
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Service Advisor
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Phoenix Industries Tonawanda, NY, United States Freelance**Company**: · - Auto-Center Weber GmbH & Co. KG- Dr.Helmut-Schreyer-Str Delitzsch ŠKODA Sales and Service Partner**Contact Person**: · - Irina Klein · **Job Details**: · - Job ID Job Title- Service Advisor (m/f/d)- Location Delitzsch- Department- Service- Employment Type- Full-t ...
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Terra Nova Group Blasdell, NY, United States Freelance**We are looking for you as a service advisor for our body and paint center in Blasdell, NY.** · Ideally, you have completed an apprenticeship as a car painter or body builder? Interacting with customers doesn't scare you and you enjoy it? · Great, then just send us your applicat ...
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Service Advisor
1 week ago
Basil Family Dealerships Buffalo, United StatesJob Description · Job Description · Basil Family Dealerships is looking for experienced Service Advisors to join our family-like work environment As a Service Advisor you are the liaison between the customer and the technician. This customer facing position is a great opportunity ...
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Service Advisor
1 week ago
Automotive Alley, Inc. Marilla, United StatesJob Description · Job DescriptionPosition Overview · The Service Advisor is responsible for building loyal clientele, building strong relationships, relaying technicians findings to our clients in a clear and educational way, and ensuring all service is performed at the highest l ...
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Service Advisor
1 week ago
Basil Family Dealerships Buffalo, United StatesJob Description · Job Description · Basil Family Dealerships is looking for experienced Service Advisors to join our family-like work environment As a Service Advisor you are the liaison between the customer and the technician. This customer facing position is a great opportunity ...
Automotive Service Writer/Advisor - Lockport, United States - Redline Automotive
2 weeks ago
Description
Lockport. Redline Automotive. Automotive Service Writer/Advisor. $50,000 - $125,000/year.Company Overview:
Redline Automotive is a leading automotive service center committed to delivering exceptional customer service and top-quality repairs. We take pride in our experienced team of technicians, our state-of-the-art facilities, and our amazing customer base.
Job Overview:
We are seeking a highly organized and customer-focused Automotive Service Writer to join our team. The ideal candidate will be responsible for communicating with customers, assessing vehicle issues, and coordinating service appointments.
As a key member of our team, you will play a crucial role in ensuring a smooth and positive customer experience.
Key Responsibilities:
Qualifications and Requirements:
Skills and Competencies:
Benefits:
How to Apply:
Join our team and be a part of a dynamic and customer-focused automotive service center. We look forward to welcoming a dedicated Automotive Service Writer who shares our commitment to excellence. Interested candidates should call, submit a resume and cover letter to [Email ], or stop by in person. Please include "Automotive Service Writer Application" in the subject line.