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    Data Center Technician I - Hermiston, United States - Tekwissen

    Tekwissen
    Tekwissen Hermiston, United States

    2 weeks ago

    Default job background
    Description
    Overview:

    TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is a company operating a marketplace for consumers, sellers, and content creators. It offers merchandise and content purchased for resale from vendors and those offered by thirdparty sellers.

    Job Title: Data Center Technician I

    Location: Hermiston,OR

    Duration: 9 Months

    Job Type: Contract

    Work Type: Onsite

    Job Description:
    • As a client Data Center Technician, you are a primary resolver for your support team, skilled at troubleshooting and resolving most complex hardware infrastructure issues.
    • You create and maintain documentation on technologies you support and are able to effectively pass down knowledge of these technologies to junior staff.
    • You have basic to intermediate system administration skills and, where applicable, are able to take on remote system administration tasks working in a virtual team.
    • You have the ability to automate tasks with scripts when necessary.
    • You work autonomously to resolve most support issues.
    • You are able to execute small projects on your own, and work with your manager in planning and executing larger local projects.
    • You act as the initial escalation point for junior technicians.
    • You understand all aspects of the equipment you support.
    • You know how to innovate and make decisions on his/her own, but also know how to take direction when it is given, paying attention to all details involved.
    Story Behind the Need - Business Group & Key Projects

    Business group
    • Client Data Services, Inc.
    Reason for the request
    • Backfill
    Motivators for this need
    • Will be performing with in Data Center Halls
    • Break Fix data center technician job duties
    Projects:
    • 90% break fix work - working on posts and
    • Unsellable projects
    Team Culture:
    • Autonomously, but work together
    Surrounding Team:
    • FT technicians help onboarded and get them acclimated to the work
    • Will be working very closely with them
    Typical Day in the Role

    Typical Tasks:
    • 75% data halls working - won't have access to any tech like phones and smart watches, Only work computers
    • 25% at desk working or on break
    Interaction with team:
    • FT technicians working closely
    • With HM if they are OOO or can't go in office - acts as HR, not involved in showing them how to do the work
    Work Environment:
    • Autonomous - working with peers in office but in data hall by yourself (colder temp wise)
    Compelling Story & Candidate Value Proposition

    Unique Selling Points/ Value Proposition:
    • Lot more opportunities once you become a FT employee
    • Work closely with other teams in the building - can easily move between teams and data center
    Value Added or Experience Gained:
    • Growth within web services
    • Involved in tech industry - how data centres work
    Candidate Requirements

    Top 3 Leadership Principles:
    • Customer obsession
    • Biased for cation
    • Ownerships
    Daily Schedule:
    • 3 GBs for day shift, 2 for night shift
    Preferred (nice to have) Skills/Experience:
    • Worked / build computers
    Required Degrees/Certifications:
    • Comp TIA
    • Linux cloud
    • Any cloud practitioner
    • CS education / systems
    Wants/Green Flags
    • CS knowledge / experience
    • Built computers
    Disqualifiers:
    • No certifications or education in CS / computer info systems
    Top 3 must-have hard skills
    • Hand on experience with computer tech/ parts | 1 yr of experience
    • Education on how computers function
    • Fast learner, retains knowledge
    TekWissen Group is an equal opportunity employer supporting workforce diversity.


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