Information Technology Project Coordinator - Marion, United States - EPITEC

Description

JOB SUMMARY FOR TECHNICAL SPECIALIST:

• Seeking a Technical Specialist with 3-5 years of experience leading an IT service or solutions team.
• Must be local to Marion, NC

RESPONSIBILITIES FOR TECHNICAL SPECIALIST:

• Deliver site IT services in line with quality, reliability and cost expectations.
• Responsible for Margin Improvement Projects delivery.
• Assigning daily job tasks, coordinating activities, planning work
• Monitor site incident and request tickets to ensure they are resolved within SLA and that root cause is identified and addressed.
• Ensure that critical site applications are available, patched, backed up and supported by business and IT owners.
• Drive adoption of enterprise digital technologies, methodologies and solutions.
• Own the roadmap for site reliability improvements and synchronize upgrades, patching and project efforts with site downtime windows.
• Collaborate with supporting partners and IT teams including on site support, remote desktop support, TCS to maintain IT site reliability targets.
• Develop and maintain site reliability targets that support the site's compelling business need (CBN).
• Improve site digital literacy, organization change management and IT updates as required to support enterprise initiatives.

REQUIRED EXPERIENCE FOR TECHNICAL SPECIALIST:

• 5 years of experience in manufacturing IT operations, preferably leading IT programs and projects or leading an IT service or solutions team within a site.
• Bachelor's degree in Computer Science, Telecommunications, or related field preferred or relevant work experience.
• Understanding of Industry 4.0 and connected devices in the manufacturing space.
• IT software or hardware implementation experience.
• Proven experience working across functions and levels to drive site level IT results.
• Work in a multicultural and global environment.
• Self-learner, self-starter.
• Provide training and knowledge sharing.