- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.
- Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.
- Maintain program shared electronic calendars (daily).
- Process staff requests for assistance with copying, correspondence, and mailings.
- Maintain effective work relationships with Agency colleagues and engage in constructive communication both within and outside the Agency.
- Have thorough working knowledge of the program operations and functions.
- Follow Agency policies, procedures and guidelines.
- Maintain confidentiality in all administrative matters.
- Provide supervision to clients in the waiting area.
- Maintain professional boundaries when interacting with clients and staff.
- Assist clients with scheduling transportation to and from their appointments; specifically communicate with the taxi company to arrange pick up and drop offs, and managing the billing process for the scheduled taxi trips.
- Order program supplies.
- Perform program audits and file maintenance.
- Utilize program reports to track program enrollment and discharges for billing.
- Other duties as assigned.
- Associates degree preferred and two years of office related experience, or High School Diploma/GED with two or more years experience required.
- Health care package: medical, dental, and vision
- Tuition reimbursement
- Paid time off
- Holiday Pay
- 401(K) plan
- Life Insurance
- Loan repayment assistance
- Free training/CEU opportunities
Admin Asst - Schenectady - Northern Rivers Family of Services
Description
Job Title: Administrative Assistant, Community Solutions
Location: Schenectady, NY
Position Type: Part Time-Benefited
Hourly Wage: $17.50 - $18.50
Responsibilities:
Requirements:
Benefits: