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- Help clients to solve problems with product usage.
- Work with the customers, Sales and Engineers to ensure the equipment meets the product requirements.
- Communicate with the sales team to understand consumer demands and offer sales support where necessary.
- Prepare and give technical presentations to explain to customers how the products work Establish customer rapport and acceptance.
- Recommend new and improved products to the customers and explain how the equipment will be more cost-effective.
- Collaborating with the production and engineering departments of the company to determine how products and services could be made or modified to suit the needs of the customer.
- Using technical skills to demonstrate to potential customers the usefulness of the product and how it may suit the customer better than competing products.
- Provide feedback to business unit personnel concerning the overall business environment, product ratings within the market, pricing, product mix, technology, market trends, etc., and how to resolve procedural, sales distribution, delivery and service problems.
- Contribute positively to the corporate bottom line through effective expense control.
- Help coordinate the setup of new part numbers in the JDE System.
- Perform other related duties as assigned.
- Bachelor's Degree in Engineering Technology or related course of study
- 3+ years of experience in technical position.
- Customer interface experience in automotive, fleet, or related field preferred.
- Intermediate knowledge of automotive electrical systems & vehicle wiring.
- Ability to multi-task with a high degree of attention to detail and follow-through
- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
- Strong customer service & trouble-shooting capabilities using multiple channels
- Valid Driver's License.
- Ability to Travel 30%
Mechanical Engineer - University Park, United States - Federal Signal
Description
Federal Signal has an immediate opening for an Field Application Engineer based at our University Park, Illinois location. This position will be responsible for using their product knowledge and expertise to develop unique customer solutions that focus on the use of the latest FS technologies and capabilities.
Essential Job Duties & Responsibilities:
In addition to excellent career growth opportunities, Federal Signal Corporation offers a wide array of benefits including: annual bonus potential, insurance (life, medical, dental, vision), paid holidays, paid vacation, 401(k) with matching contributions and tuition reimbursement. We provide our employees with a smoke-free, drug-free workplace.
About Us
Federal Signal in University Park is a leading manufacturer and supplier of comprehensive systems and products used to protect people and property. Our products and integrated solutions include systems for campus and community alerting, emergency vehicles, first responder interoperable communications, industrial communications, and command and municipal networked security. Specific products include: lightbars and sirens, public warning sirens and public safety software.
Federal Signal Corporation (NYSE: FSS) provides products and services to protect people and our planet. Founded in 1901, Federal Signal is a leading global designer and manufacturer of products and total solutions that serve municipal, governmental, industrial and commercial customers. Headquartered in Oak Brook, IL, with manufacturing facilities worldwide, the Company operates two groups: Environmental Solutions and Safety and Security Systems. For more information on Federal Signal, visit:
The Company is an equal opportunity employer. Qualified applicants will not be discriminated against on the basis of, and will receive consideration for employment without regard to, race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, status as a protected veteran, or any other protected category, characteristic, or trait under applicable law. If you require reasonable accommodation in the application process, contact Human Resources at other applications must be submitted online.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)