Community Manager - Washington - District Offices

    District Offices
    District Offices Washington

    21 hours ago

    $50,000 - $85,000 (USD) per year *
    Description

    About the Role: The goal of the Community Manager is to imprint a memorable impression on potential and existing clients, as well as visitors for both District Offices and our clients. The Community Manager will exhibit professionalism in their appearance and behave in a friendly, smart, and courteous manner towards our clientele, whether it be over the phone or in person. These qualities are essential to being a successful Community Manager at District Offices.

    Are you a recent college graduate looking for your first professional job to launch your career?District Offices is a great environment to touch many aspects of a business environment – operations, marketing/social media, sales, accounting, and much more

    Essential Duties & Responsibilities:

    • Responsible for the successful operation of a business center, including day-to-day tasks to ensure client satisfaction.
    • Provide executive office services by engaging a diverse network of clients in a high-energy, and technologically advanced co-working space.
    • Resourcefully operate all office equipment: Virtual meetings / Teleconference Software / Hardware, Copier, Computers, Printers, Scanners, and Facsimile Machines.
    • Support social media marketing efforts by providing content for marketing agency
    • Gain a clear understanding of the clients to ensure the best possible handling of requests, visitors, and service requirements
    • Handle all accounts payable (AP) and accounts receivable (AR)
    • Answer all incoming calls in a professional and efficient manner. Have a good understanding of telephone answering software: Multi-switch telephone lines.
    • Maintain in District Offices approved formats, an accurate and up-to-date log of all client account codes, telephone numbers, and other important information.
    • Assist clients with amenities of the center and area by recommending hotels, restaurants, taxi/limo, courier services, etc. as necessary
    • Open and close front desk daily
    • Attend to client and guest needs by facilitating incoming event planning queries by customizing and executing memorable experiences.
    • Sign for deliveries and receive daily incoming mail for our clients.
    • Independently perform administrative support, including sustaining all business center/ community cafe inventory, while simultaneously managing front desk interactions.
    • Prepare/Schedule client and District Offices meeting rooms and equipment needs.
    • Receive and set-up catering assignments.
    • Be knowledgeable of all other center locations, Corporate team, and District Offices' services.
    • Create marketing packets when required.
    • Ensure that the center is stocked with paper and office/copier supplies.
    • Assist Director of Sales and Operations Manager when needed, i.e. miscellaneous tasks, etc. Daily postings across all platforms.

    Other Duties (performed as needed and/or required):

    • Explain telephone features and voice mail programming to clients as necessary.
    • Perform basic phone troubleshooting as required.
    • Assist with coffee and office supply inventories.
    • Assist with outgoing mail, including sorting, forwarding, packaging and proper postage.
    • Assist with the overall cleanliness and maintenance of the center, including spot cleaning.
    • Assist with center security, including locking/unlocking doors.
    • Prepare and configure offices for new clients, including welcome packets.
    • Serve as backup to other similar positions at other locations. May provide backup assistance to other centers as needed or required.

    Essential Knowledge, Skills & Abilities:

    • Ability to problem solve and multi-task
    • Demonstrate a positive, pleasant, and professional demeanor.
    • Demonstrate exceptional communication skills.
    • Demonstrate strong organizational skills, ability to prioritize workload, and work efficiently with minimal supervision.
    • Ability to operate office equipment and technology such as computers, printers, scanner & support software, telephones, facsimile machines, postage scales, and copier.
    • Possesses exceptional customer service skills.
    • Effectively manages company specific software programs.
    • Knowledge of Microsoft Office suite, including Word, Excel, and Outlook.
    • Knowledge of social media marketing current best practices.
    • Experience planning social media programs.
    • Planning, managing, and executing social media initiatives.
    • Experience with event planning is a plus.

    Education and Experience Required:

    • College degree required
    • Minimum 6 months experience in an office environment in a similar position

    District Offices is an equal opportunity employer.

    Job Type: Full-time

    Salary: $50, $55,000.00 per year

    Benefits: 100% paid by employer

    • Dental insurance
    • Health insurance
    • Vision insurance

    Schedule: Monday – Friday 8:30am – 5:30pm

    Location: Washington, DC: Reliably commute or planning to relocate before starting work (Required)

    * This salary range is an estimation made by beBee
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Community manager