customer service representative - Anaheim, United States - stylecareers

Description

Position Summary

The Client Service Representative coordinates general business activities and the needs of Lunada Bay's clients through courteous and timely service.

Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
NuOrder, Shopify, and Royalty Zone
Create line sheets
Label Editing and formatting photos for e-commerce platforms.
Load Web Videos
Maintain Lucky brand product development.
Issue pick tickets
Follow-up orders
Keep delivery dates on time
Generate and distribute sales reports
New order entry
New customer set up in the system
Answering the phones, and calling to confirm order shipments
EDI management
Serving as the first point of contact for clients
Remaining current on product offerings
Product pricing management
Other duties as assigned
Minimum Qualifications (Knowledge, Skills, and Abilities)
3 to 5 years of customer service experience or any related positions
Must have Fashion industry background
Swimwear experience a plus
High School Diploma or GED (Two years of college or equivalent work experience preferred)
AS/400 hands-on experience with ODS MRP system a Must.
NuOrder, Shopify, and Royalty Zone experience
EDI system experience
Positive, enthusiastic personality
Good oral and written communication skills
Microsoft Office Word and Excel experience

Benefits:
Holiday pay
Vacation
Sick time pay
Health Insurance
401k - Roth (401k)