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- Knowledge of basic arithmetic, collecting fees, and experience in technology.
- Ability to possess excellent customer service skills, to deal with the public in person, and on the phone and be able to resolve minor complaints.
- Must be able to learn the reservation system and operate it under little to no supervision.
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Customer Service Specialist I - Ardmore, United States - State of Oklahoma
Description
Job Posting TitleCustomer Service Specialist I
Agency
566 DEPARTMENT OF TOURISM AND RECREATION
Supervisory Organization
Lake Murray State Park
Job Posting End Date (Continuous if Blank)
Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.
Estimated Appointment End Date (Continuous if Blank)
Full/Part-Time
Part time
Job Type
Temporary
Compensation
$10.75/hour part time
Job Description
Basic Purpose
Under general direction of the Park Manager, the Customer Service Specialist I uses the
reservation system to make/edit/cancel reservations, check-in/check-out guests, collects campsite
and parking fees, assists with cleaning office area, assists with stocking resale merchandise and taking monthly inventory, and provides information about park facilities, local amenities, and upcoming
activities in the area. Must be able communicate effectively verbally and in writing.
Typical Functions
None
Knowledge, Skills, Abilities and Competencies
All applicants tentatively scheduled for this position will be required to submit authorization for a background check.
Equal Opportunity Employment
The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.
Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.
