Service Specialist - Lexington, United States - Epiq

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    Description
    It's fun to work at a company where people truly believe in what they are doing


    Job Description:


    A Service Specialist is part of a team that provides various administrative support to our clients which may include; copy, print, mail, hospitality, facilities and receptionist services.

    Essential Job Responsibilities

    Mail Services

    includes metering, sorting, and distributing mail and accountable packages per schedule
    Copy Services

    includes accurately producing copy, print and scan projects per written instructions
    Reception

    includes answering incoming telephone calls and routing to the appropriate person, will greet and announce visitors in a friendly and professional manner
    Hospitality Services

    includes coordinator and upkeep of client conference rooms, common areas and kitchens. Inspect and ensure that all rooms are clean, stocked with supplies and ready for continual use. Organize and distribute client kitchen supplies. Maintain inventory control and order supplies as needed.
    Floor Coordination

    includes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenance
    Facilities Services

    may include hanging pictures, small office moves, cleaning services and communication with key client contacts regarding building/equipment concerns
    Qualifications & Requirements

    High School Diploma or GED
    Minimum of 1 year work experience in a customer services field
    Ability to multitask with attention to detail
    Ability to resolve issues with professionalism and tact
    Ability to lift or move 40 lbs. or greater
    Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
    Ability to walk, bend, kneel, stand or sit for an extended period of time
    Reception and host/hostess responsibilities as needed
    Assist with copy, scan, print jobs, etc. as needed
    Stock and clean assigned supply room
    Receive/sort and deliver incoming mail to intended recipients
    Post and prepare outgoing mail for evening pickup
    Pickup and complete walking and driving runs/filings for firm

    personnel in a timely and accurate manner
    Hours: 9 AM- 6 PM M-F

    If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us


    It is Epiq's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law.

    Epiq's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction.

    In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities.

    If you need assistance or an accommodation during the application process because of a disability, it is available upon request.

    Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.

    Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.
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