Food Server - Laguna Beach, United States - Surf & Sand Resort
Description
** Food Server - 1555**
**Job Category****:** Food and Beverage **Requisition Number****:** FOODS01435 Showing 1 location **Job Details**
**Description**
***Surf & Sand Resort***, Laguna Beach is proudly a part of JC Resorts, a proven leader in the management and operation of golf and resort properties since 1971. We are located directly on the beach in the heart of Laguna and have been part of the local history since 1948. **We are looking for passionate individuals, empowered to create wow moments and lasting memories for every guest, every time.** As a family owned business, we treat people like lifelong friends and believe in the personal touch.
In addition to working in the most beautiful oceanfront location in Laguna, we offer competitive and progressive benefits including complimentary meals.
**Join our team of friendly, engaging, professionals who love the Hospitality Industry and want to share it with our guests.**
The **1555 Food Server** is responsible for taking food and beverage orders from 1555 guests, retrieve the food orders from the kitchen, and serve to guests in an efficient and professional manner.
**ESSENTIAL DUTIES, include but not limited to:**
To understand and respond to all guest needs and requests in a timely and professional manner, deferring to the Restaurant Manager or Pool Manager when necessary to ensure customer satisfaction.
To extend a courteous, friendly, and professional greeting to guests as they arrive, and to thank them as they depart.
To make the Restaurant Manager or Pool Manager aware of all guest comments and complaints.
To follow all specified procedures to provide prompt, efficient, and friendly customer service to 1555 guests, including suggestive selling of menu items; taking and serving food and beverage orders; and opening, closing, and presenting guest checks.
To satisfactorily perform, as directed, all routine opening and closing side duties including folding napkins, and stocking and pre-set up of station to facilitate food and beverage service.
To assist to remove used dishes from guest tables and keep are orderly.
To follow all specified procedures to correctly handle all cash, credit, and gift certificate transactions, and to correctly use the Micros computer system to correctly complete ending paperwork, including tip report.
To maintain the proper care and cleanliness of tableware and serving equipment, handling both to minimize breakage.
**JOB KNOWLEDGE & EDUCATIONAL LEVEL:** High school diploma or equivalent required. English fluency required. Must have basic knowledge of production and operations in all relevant kitchen areas. Must have minimum one year experience in food service, and to display basic knowledge of food and beverages, service standards, and procedures. Familiar with California liquor laws. Hotel experience preferred.
**SKILLS AND APTITUDES:** Detail oriented. Organized and efficient. Learns quickly. Safety-minded. High quality standards for production and service. Diplomatic and calm. Strong verbal communication skills. Courteous friendly, and professional manner. Good team player. Customer service focus. Able to work productively with little supervision. Trustworthy and reliable.
**PHYSICAL DEMANDS:** Constantly moving between in and outdoor environment. Exposed to weather conditions while serving guests outdoors. Work area may be crowded and noisy. Makes frequent trips to kitchen where air may be moist, warm, and odorous from cooking foods. Kitchen floor is uneven, and may be slippery from moisture and grease. Possible exposure to blood-borne pathogens.
If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodation related to applying for employment at our company, please contact us at and/or email us at
JC Resorts is an equal opportunity employer committed to hiring a diverse workforce and maintaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, medical condition, and any other status protected by state or federal law.
We maintain a drug-free workplace and perform pre-employment substance abuse testing.
**Surf & Sand Resort is recognized as one of Cond Nast Traveler Readers' Choice Awards, Top Resorts in Southern California, one of Travel + Leisures Worlds Best, is a member of Preferred Hotels and Resorts and has held the AAA Four Diamond rating for over 20 years.**
Surf & Sand Resort | 1555 South Coast Highway | Laguna Beach, CA 92651
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