Front Office - Charlotte, United States - Diamonds Direct
Description
Summary
With the Diamonds Direct Front Desk Professional, we are looking for a RHINO that will provide a luxurious experience from the very first interaction with our customers. After all, our customer experience is what sets us apart from our competitors.What is the Upside?
·Investment in your career development
·Empowering you to take control of YOUR own career path within Diamonds Direct
·Exposure to all other departments within our organization
·A family-oriented culture unlike any other
·Encouraging environment that promotes teamwork and furthering education within the jewelry industry
What does it take to be a Front Desk Professional?
·Always keeping the customer first and providing top notch, luxurious experience
·The ability to build long-term relationships with your customers (Once a Diamonds Direct customer, we hope for them to remain a customer for LIFE)
·Well organized and a keen eye for detail
·Ability to multi-task
·Professional demeanor and appearance
·A natural talent for customer service
·Ability to maintain composure in a high pressure, fast-paced environment
Requirements
·Previous customer service/front desk experience
oExperience in a luxury retail environment preferred
·Excellent oral communication skills
·Proficient computer skills
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