No more applications are being accepted for this job
- Thursday 6am; Friday 10pm
- Monday 6am)1+ years PC support experience, 6+ months call center support1+ years of experience supporting PC operating systems including Windows 7 and Windows 101+ years of experience supporting mobile devices such as Android or Apple Tablets / Phones6+ months of experience with MS Office applications (Word, Excel, PowerPoint, Outlook, etc.)
L2 Helpdesk/Service Desk Support Engineer - San Antonio, United States - Tekfortune Inc
Description
Tekfortune is a fast-growing consulting firm specialized in permanent, contract & project-based staffing services for world's leading organizations in a broad range of industries.
To support the active project demands and skills gaps, our staffing experts can help you find the best job for you.
Role:
Location:
Duration:
Required Skills:
Job Description:
IT helpdesk (Service desk support, ITIL certification)ccept inbound calls; identify, document & troubleshoot technical issues; utilize and contribute to internal knowledgebase; effectively communicate transfer of reported issues to internal/external teams; on-call support on rotation basis weeks per year: Monday 10pm