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  • Medical Receptionist - Paterson, NJ - ReFocus Eye Health

    ReFocus Eye Health
    ReFocus Eye Health Paterson, NJ

    2 months ago

    Description

    Join Our Dynamic Medical Team as a Medical Receptionist

    Are you a friendly, organized, and tech-savvy professional looking to make a real difference in patient care? We are an established multi-specialty Ophthalmology group seeking a motivated Front Desk Representative to be the welcoming face of our busy practice. You'll play a crucial role in ensuring a smooth and efficient patient experience.

    Hours: Up to 40 per week

    Your Impact:

    • Be the patient's first point of contact: Greet patients warmly, manage check-ins/check-outs, and answer their questions with clarity and compassion.
    • Masterful scheduling & coordination: Efficiently schedule appointments, manage provider schedules, and keep our workflow running smoothly.
    • Expert communication & organization: Answer calls, manage messages, verify patient information, and maintain accurate records.
    • Financial accuracy: Collect co-pays, verify insurance eligibility, and ensure accurate daily financial reporting.
    • Problem solving & patient advocacy: Address patient concerns, escalate issues as needed, and ensure a positive experience.
    • Team collaboration: Work seamlessly with providers, clinical and administrative staff, and external partners.

    What You'll Bring/Requirements:

    • Reliability, a positive attitude, and excellent teamwork skills.
    • Strong communication and interpersonal abilities.
    • Proficiency in data entry and computer skills.
    • Ability to thrive in a fast-paced environment.
    • Exceptional customer service skills.
    • Proven experience in a medical administrative role, with knowledge of medical terminology and office procedures.
    • Must hold a high school diploma or equivalent.

    Bonus Points:

    • Prior experience in ophthalmology.
    • Familiarity with Electronic Medical Records (EMR).

    Perks & Benefits:

    • Competitive 401(k) with matching.
    • Comprehensive health, dental, and vision insurance.
    • Disability and life insurance.
    • Flexible spending account.
    • Generous paid time off.

    Important Details:

    • Must be able to travel to multiple locations (if applicable).
    • Availability for evenings and weekend rotations (if applicable - varies by practice).
    • Ability to handle a high-volume practice.
    • This position is in person.

    We Care: We prioritize patients, colleagues, and families with compassionate, leading care and treat all with dignity and respect.

    We Collaborate: We work together with patients, seeking diverse input to share and grow innovative ideas.

    We Elevate: Committed to excellence, we exceed expectations by delivering leading eye care research, innovation, education, and outreach.

    Refocus is an equal opportunity employer and we value diversity.


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