Host/Hostess - Newport, RI, US
1 day ago
Job description
About Jo's American BistroJo's American Bistro is known for its warm atmosphere, chef‑driven menu, and modern take on classic American cuisine. It's a place where seasonal ingredients, creative dishes, and genuine hospitality come together to create a dining experience guests love. Joining the team at Jo's means being part of a restaurant that's both a neighborhood favorite and a destination for great food and great service.
Overview
The Host is the first point of contact for guests and sets the tone for the dining experience. This role requires a warm, welcoming personality, strong communication skills, and the ability to stay organized in a fast‑paced environment.
Key Responsibilities
Greet guests promptly with a friendly, professional attitude
Manage reservations and waitlists using the restaurant's seating system
Escort guests to their tables and provide menus
Communicate wait times accurately and consistently
Coordinate with servers and management to ensure smooth table turnover
Answer phone calls regarding reservations, hours, and general inquiries
Maintain cleanliness and organization of the host stand and entrance area
Assist with to‑go orders or other front‑of‑house tasks as needed
Qualifications
Strong customer service and communication skills
Ability to multitask and stay calm under pressure
Professional appearance and demeanor
Previous host or customer service experience is a plus
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