Healthcare Receptionist - Pearland, United States - Interim Healthcare - Houston

Description

Interim HealthCare, one of the nation's leading providers of home care is seeking a Bilingual Receptionist to join our team at our Pearland office. Expand your career and apply today

General Purpose:

Answers all incoming calls and directs to the appropriate person or department. Greets and assists visitors. Help distribute e-faxes to correct departments. Provides support for staff as assigned.

Essential Functions:

• Answer phones to receive all incoming calls.
• Distributes faxes to the appropriate department email groups and tracks new patient referrals.
• Obtains necessary information from the caller to process the call efficiently.
• Transfers the caller to the department or person that is best able to assist the caller.
• Help build admission packets for new patients.
• Welcomes all visitors and informs the employee of their arrival and forwards all drop-off information to the appropriate person.
• Welcomes applicants and directs them to complete an application and submit it.
• Assists with administrative and clerical tasks as directed.
• Completes other assignments as requested and assigned.
• May have access to personal health information ("PHI") necessary to fulfill the above duties and responsibilities. Access to use and ability to disclose PHI is further defined by each organization/department.
• Minimum Education & Experience Requirements:
• High School Diploma or equivalent plus one (1) year prior experience in operating PC and switchboard.

Knowledge, Skills & Abilities Required:

• Ability to multitask and handle multiple projects simultaneously.
• Bilingual preferred.
• Ability to foster a cooperative work environment, team player.
• Knowledge of customer service standards and procedures.
• Friendly and upbeat personality are important

Health, dental, vision insurance available.

Monday-Friday 9am-5pm