- Lead gig contractor recruitment process, including sourcing, screening, interviewing, and integrating new candidates to the team.
- Coordinate onboarding process for gig contractors, including facilitating training, granting access to systems, and providing necessary resources and guidance.
- Develop and nurture the DR community by monitoring and promptly responding to concerns and questions, resolving ad-hoc issues, facilitating feedback sessions, and creating additional community-building opportunities.
- Oversee the quality assurance of contractors, including setting goals, conducting performance evaluations, suggesting promotion paths, and providing constructive feedback.
- Manage communications related to event bookings for contractors, ensuring clear and timely communication regarding scheduling, logistics, and expectations.
- Research and foster partnerships among digital and court reporting communities, helping develop a strong presence for the company among digital and court reporters.
- Develop onboarding and community engagement strategy to maintain quality and scalability.
- 0-2 years of experience within a fast-growth, operationally-intensive company.
- Outstanding communication skills - you're a polished communicator who enjoys meeting and building relationships with a diverse group of people.
- Exceptional organizational skills - you excel at managing multiple tasks concurrently and coordinating complex scheduling.
- Adaptability - you thrive in environments of change, adeptly navigating ambiguity and embracing new challenges.
- Creative problem solver - you are not afraid to change the status quo.
- Accountable owner - you have the ability to drive projects from conception to completion.
- Strong interest in the legal / legal-tech industry.
- Nice to have: recruiting experience, experience working with independent contractors and/or gig workers.
- Candidates should be located in Austin, Atlanta, or NYC.
- Hybrid role: requires you to be located in the location mentioned in this job posting and is a mixture of onsite and remote.
- Our salary range is determined by seniority.
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Operations Associate, Digital Reporting - Austin, United States - Parrot
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
We are seeking a dynamic and versatile associate to join our Digital Reporter (DR) Operations team.As the lead of recruitment and engagement with our gig contractors, you will be responsible for developing and fostering a vibrant and engaged community within our platform.
Your primary focus will be on finding talent, building relationships, and driving user engagement.You will play a pivotal role in shaping the culture and atmosphere of the community, ensuring it remains inclusive, supportive, and conducive to growth.
Key Responsibilities