- Provide exceptional customer service as a concierge for 7 Cedars Casino; greet and inform about casino programs, amenities off-site attractions, and player club rewards.
- Sign up new memberships into the Totem Rewards Players Club.
- Access member accounts to verify points; redeem points; etc.
- Promote club membership and provide information to potential members.
Totem Rewards Representative - Sequim - 7 Cedars
Description
Totem Rewards Representative
Welcoming guests and creating memorable experiences at Seven Cedars Casino is our goal. We're seeking a Totem Rewards Representative to help enroll and assist valued guests in our rewards program.
This role provides front-line customer service, assisting with sign-ups, account access, resort services, and promotions while working closely with a supportive team in a fast-paced environment.