- Works collaboratively with families and individuals experiencing homelessness to help them establish housing goals and obtain independent housing.
- Provides clients with appropriate housing opportunities.
- Assists clients with navigating the administrative bureaucracy surrounding housing, such as obtaining necessary paperwork and completing required applications and forms.
- Establishes and maintains relationships with landlords and property management companies to facilitate better identification of available housing opportunities.
- Ensures required case management documentation and forms are completed.
- Creates case notes, track, and monitor clients' progress to provide support and ensure their housing goals are met.
- Works with property owners and representatives to obtain required documents in support of financial assistance requests.
- Views, inspects, and evaluates potential housing locations to ensure they are well-maintained and appropriate for client habitation.
- Travels as required.
- Performs other related duties as assigned by management.
- Bachelor's Degree (BA) from four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience.
- Computer skills required: Spreadsheet Software (Excel); Word Processing Software (Word); Electronic Mail Software (Outlook); and Keyboarding.
- Other skills required:
- 3+ years of case management experience with Rapid Rehousing, Housing First, or other federal housing program preferred.
- Knowledge of general principles and approaches for providing services to individuals and families experiencing housing insecurity, substance addiction, interpersonal trauma, and criminal justice involvement.
- Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
- Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
- Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
- Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
- Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
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case manager - Chicago, United States - A Safe Haven Foundation
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Description
Job Description
Job DescriptionSUMMARY: This position is responsible for working with clients and families program to help them find and obtain stable housing.
DUTIES AND RESPONSIBILITIES:
QUALIFICATIONS:
COMPETENCIES:
Monday thru Friday
9 am - 5:30 pm