Front Desk Receptionist - Gainesville, FL
1 day ago
Job description
Overview:
We are seeking one or two highly organized and patient-oriented individuals to join our team as a Front Desk Receptionist. As the first point of contact for our chiropractic office, you will play a crucial role in providing exceptional customer service and ensuring smooth operations.
This is position can be filled by one full time or two part time candidates. Full time employee benefits include 401K with match, paid holidays, paid sick leave, and 1 week paid vacation after one year.
Duties:
- Greet patients and visitors with a warm and welcoming demeanor
- Answer phone calls, schedule appointments, and manage patient inquiries
- Verify insurance information and assist with billing and payment processing
- Maintain patient records and update necessary information in the system
- Coordinate with therapy staff to ensure efficient patient flow
- Follow HIPAA guidelines to maintain patient confidentiality
- Handle general administrative tasks such as filing, faxing, and scanning documents
Qualifications:
- Previous experience as a front desk receptionist or in a similar customer service role
- Knowledge of medical terminology and chiropractic/medical office procedures is preferred
- Proficiency in using scheduling software, especially Eclipse
- Excellent communication skills, both verbal and written
- Strong organizational skills with the ability to multitask effectively
- Familiarity with phone systems and handling multiple lines
- Ability to work well under pressure in a fast-paced environment
- Attention to detail and accuracy in handling patient information
There is room to grow for the right candidate. Starting pay at $17.00/h.
If you are a motivated individual with excellent interpersonal skills and a passion for providing exceptional customer service, we encourage you to apply for the position of Front Desk Receptionist. Join our awesome team and contribute to creating positive experiences for our patients.
Job Types: Full-time, Part-time
Pay: From $17.00 per hour
Benefits:
- Retirement plan
Work Location: In person
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