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    Provision Specialist - Melbourne, United States - Altimeter Solutions

    Altimeter Solutions
    Altimeter Solutions Melbourne, United States

    1 month ago

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    Description
    We've determined which skillsets are most beneficial for this role. These skills are listed first below as the Must Haves and Nice to Haves our hiring team highly prefers. Below that you'll find the standard job description for this opportunity.


    Must Haves:


    HS Diploma/GED2+ years of relevant work experienceMS Office skillsIndustry experience working with telco providers and carrier ordering systems and processes.

    Basic understanding of how the Network Connectivity works with LEC/CLEC & IXC connectivity and infrastructure.
    Strong data analytical background, identifying patterns, determining root causes.


    Nice to Haves:
    Associate DegreePrevious provisioning experience

    Job Description:

    Support the FTI Telecommunications engineering team as a provisioning specialist working with telecommunications industry vendors/partners to provide products or services such as access bandwidth required to fulfill program orders.

    In this role, the applicant must have current knowledge of Telecom industry ordering practices including new installations, changes, and disconnection of products.

    Critical job duties include examining and processing orders, tracking deliveries, and performing data organization and entry tasks required to monitor and communicate progress of orders while collaborating with technical teams to solve problems as quickly as possible.

    As a provisioning specialist, the applicant must possess strong time management skills and an understanding of basic software applications.


    Essential Functions:

    Order and coordinate all necessary vendor telecommunication products and services to fulfill FAA order requirements on the FTI network.

    Collaborate with Telco engineering and field management personnel to ensure access/transport circuits are delivered in accordance with expected delivery intervals.

    Provide and maintain regular circuit status within implementation databases/software tools while communicating with engineering and field management supporting on-time delivery of orders.

    Liaison to telecommunication vendor provisioning teams resolving administrative and/or technical issues for active orders.

    Write, submit, process, and coordinate all provisioning related documents (Telecom Service Orders-TSO/PONs, Supplements, LOA/CFAs, DLRs, CANs and Access Carrier Reports, etc.) to/from all carriers as required.

    Provide support as needed to service delivery teams during acceptance testing and turn-up of FTI program services.
    Contribute to continued development of new and existing procedures supporting ordering, provisioning and delivery of telecommunications products and services.
    Provide data analysis of existing and ordered circuit inventories ensuring data integrity and accuracy.

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