- Develops and analyzes statistical data and product specifications to determine present standards and establish proposed quality and reliability expectancy of finished product.
- Formulates and maintains quality assurance objectives and coordinates objectives with production procedures in cooperation with the Manager of Manufacturing to maximize product reliability and minimize costs.
- Collaborates with Materials/Purchasing to assure acceptable supplier quality and delivery.
- Directs workers engaged in inspection and testing activities to ensure continuous control over materials, facilities, and products.
- Works with Product Service, Staff Managers and Sales/Marketing to assess customer satisfaction and address/resolve issues.
- Plans, promotes, and organizes training activities related to product quality and reliability.
- Representative for ISO 9001:2015 (ANSI/ASQC Q9001-)
- Manages Service Department, Quality Engineers and Technicians. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing and training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems.
- Other duties as assigned.
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
- Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers and customers.
- Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
- Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
- Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables.
- Familiarity with production processes, standard mechanical, metallurgical and electrical test methods, SPC, ISO-9001-:2015 requirements. Good people management and motivational skills. Must possess good professional project management and time management skills.
- American Society for Quality Certification is a plus.
- Bachelor's degree from four-year college or university; or, four years related experience and/or equivalent combination of education and experience.
- Four + years of management experience required, preferably in an inspection/quality environment.
- Two + years of demonstrable Lean/Kaizen/Six Sigma experience.
- Experience in progressive TQM tools and systems including, but not limited to, Control Plans, Supplier Reliability, Quality Containment, Root Cause Analysis, and Design of Experiments.
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Quality Assurance Manager - North Carolina, United States - Columbus McKinnon
Description
Position: Quality Manager
Location: Wadesboro, North Carolina
Position Overview: The Quality Manager is responsible to plan, coordinate, and direct the Quality Assurance and Product Service programs.
Essential Duties and Responsibilities:
Knowledge, Skills, Competencies, and Abilities:
Required Qualifications:
About Columbus McKinnon:
We design and make material handling products and solutions, but the most important part of our business is our people. We have been a hard working company for over 140 years – proud of our heritage, where we come from, and where we're going. As Columbus McKinnon grows, so does our need for driven and inspired employees. We are publicly traded and expanding globally – to new markets, geographies, and distribution channels. Join our winning team
Columbus McKinnon Corporation promotes a diverse and inclusive workforce and is an Equal Opportunity Employer that does not discriminate against employees or applicants for employment on the basis of race, color, national origin, ancestry, age, religion, sex, gender, gender identity, gender expression, sexual orientation, physical or mental disability, medical condition, genetic information, military or veteran status, marital status, or any other Federal or State legally-protected classes. We also value the safety of all associates and work hard to maintain a Drug Free Workplace.
