Customer Service Representative Associate - Wilmington, United States - Veterans Sourcing Group LLC

Description

Customer Service Representative

Pay Rate:
$18.00 Per Hour

Duration: 3 Month Contract

Location: 503 Carr Road Wilmington, DE 19809


Job Description:

Pension Customer Service Representative:

you will be responsible for providing personalized and professional service to participants of over 630 Pension Plans in response to incoming inquiries related to their 1099 tax forms.

This may include updating addresses, mailing, emailing, or faxing duplicate copies of annuitants 1099 tax form.

Respond positively to participant incoming calls, providing a high level of service and quality that exceeds customer expectation.

Provide necessary and appropriate assistance in the completion of the 1099 request both phone and mail.

Coordinate duties and tasks by effective prioritization of responsibilities and time management.

Entry level, responding to customer requests needing duplicate 1099s

What we are looking for:
Attention to detail and accuracy

Excellent written and oral communication skills

Good problem solving and analytical skills

Strong Customer and Team Orientation

Ability to work independently with minimal supervision

Proficient in MS Office:
Word, Excel, and Outlook

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