- Keep front desk tidy and presentable with all necessary material (schedules, brochures, towels, etc.
- Answer questions about events on property, schedules, reservations, etc.
- Answer all incoming calls and redirect them if necessary.
- Complete shift checklist.
- Must be able to multitask
- Check company email regularly.
- Be resourceful when needed.
- Make reservations for lap swimming, indoor and outdoor tennis.
- Check members/guest out for Golf.
- Register members for clinics, fitness events, swimming lessons, swim team, etc.
- Retain knowledge about member/non-member rates for reservations, clinics, fitness/swim events, etc.
- Retain and providing information for all policies, events, fees, and much more is critical in this position as you usually the only person our members/guest interact with.
- Must be able to work independently and in a team setting.
- Ability to work flexible shifts including evenings, holidays and weekends.
- Excellent communication skills: Ability to communicate effectively with guests and associates.
- Computer literate
- High School graduate or GED equivalent
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Guest Services Associate - Asheville, United States - Earth Fare, Inc
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Who are we looking for:
We are looking for a pleasant Front Desk Associate to undertake all receptionist duties at our main entrance front desk.
Responsibilities:
Summary:
The front desk agent is responsible for operating the front desk while providing a variety of services for guests to optimize member and guest satisfaction.
The goal is to make members and guests feel like family because you are apart of this family atmosphere as well.
Requirements: