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    Floater Member Services Representative II - Pasadena, United States - Wescom Credit Union

    Wescom Credit Union
    Wescom Credit Union Pasadena, United States

    1 day ago

    Default job background
    Full time
    Description

    Join Our Team as a Floater Member Services Representative II at Wescom!

    POSITION SUMMARY:

    • Work at multiple locations throughout Wescom's field of membership in varying branches.
    • Assist members in establishing memberships, share and loan accounts, and related products and services.
    • Promote optimal member engagement by providing specific, accurate and timely information to members.

    ESSENTIAL POSITION FUNCTIONS:

    • Provide a high level of service and increase member satisfaction.
    • Maintain knowledge of products and services.
    • Process applications for various loan products and fundings.
    • Achieve individual goals and support branch goals.
    • Contribute to Wescom growth through needs-based sales and service skills.

    EDUCATION, EXPERIENCE, SKILLS AND ABILITIES:

    • High School graduate.
    • Previous financial industry and customer service experience preferred.

    REQUIREMENTS:

    • Nationwide Mortgage Licensing System (NMLS) registration is required.
    • Maintain licensing as Notary Public.

    COMPUTER SKILLS:

    • Proficient in Microsoft applications (Word, Excel, Outlook).
    • Must be proficient in technology applications.

    PHYSICAL DEMANDS:

    • Employee must be able to stand, walk, sit, reach, climb, balance, stoop, kneel, talk, hear, and smell.
    • Ability to lift and/or move up to 25 pounds.

    WORK ENVIRONMENT:

    • Noisy level in the work environment is moderately quiet.
    • Non-smoking environment.

    Forward-Thinking Opportunity at Wescom!

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