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    Academic Advisor - Chicago, United States - Illinois Institute of Technology

    Illinois Institute of Technology
    Illinois Institute of Technology Chicago, United States

    2 weeks ago

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    Description
    Position Details

    Position Information

    Position Title
    Academic Advisor

    Requisition #
    S01216P

    FLSA
    Exempt

    Location
    IIT-Downtown Campus (DTC), Chicago, IL

    Department
    Stuart School of Business

    GENERAL DESCRIPTION

    Reporting to the Senior Director of Academic Affairs and Advising, the Academic Advisor works with students as a member of the Academic Administration and Student Success team to identify and develop their academic goals through an ongoing collaborative advising relationship that supports their personal and professional growth. The Advisor supports the day-to-day operations of the Office of Academic Affairs and Advising (OAAA) and will assist with designing, implementing, and maintaining policies and processes for OAAA. This position maintains effective collaborative relationships with Stuart School of Business (SSB) faculty and administration as well as other Illinois Tech units.

    COMMUNICATIONS

    Effective, courteous, and responsive communication skills (oral, written, presentation) required to interact with internal and external stakeholders at a variety of levels.

    Experience delivering presentations to a variety of audiences required. Ability to effectively and respectfully represent self, department, and school at special events that affect the image and reputation of Illinois Tech's Stuart School of Business.

    CUSTOMER SERVICE

    Ability to connect with and build effective advising relationships with a diverse, dominantly international, student population essential. Demonstrated ability to develop and maintain positive and productive relationships with internal and external stakeholders required. Must maintain professional and respectful demeanor at all times.

    Special Schedule Requirements

    Although primary work location will be the Downtown Campus, occasional work at the Mies Campus will be required. Some evenings and weekends are required with the benefit of a flexible schedule and/or work-from-home arrangements.

    EEOC Statement

    Illinois Institute of Technology is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA employer dedicated to building a community of excellence, equity, inclusion and diversity. It is committed to fostering an inclusive environment and actively seeks applications from individuals of all backgrounds and identities regardless of race, color, sex, marital status, religion, national origin, disability, age, unfavorable discharge from the military, status as a protected veteran, sexual orientation including gender identity and expression, order of protection status, and/or genetic information. All qualified applicants will receive equal consideration for employment.

    Qualifications

    Education & Experience

    Master's degree in higher education administration, college student personnel, business, or related field required. Experience working with diverse student populations, including adult students and international students strongly preferred. Prior teaching or facilitation experience strongly preferred. Demonstrated experience with cross-cultural communication strongly preferred. Experience working with students both one-on-one and in groups preferred. Academic advising experience preferred. Ability to speak one or more languages in addition to English preferred.

    Knowledge & Skills

    REQUIRED:
    • Ability to be comfortable and effective while learning on the job
    • Ability to work in a highly collaborative, fast-paced, multi-task environment
    • Excellent organizational skills and attention to detail
    • Ability to oversee a project with minimal supervision
    PREFERRED:
    • Knowledge of Banner or other student information system
    • Knowledge of academic advising, degree auditing, and management of student records
    • Familiarity with student record privacy regulations (FERPA)
    • Familiarity with business school curriculum and business disciplines
    • Understanding of requirements for maintenance of international student visa
    • Previous program development and assessment experience
    SUPERVISION & BUDGET AUTHORITY

    Supports the Director in budgeting and planning for advising activities as part of the designated academic or Student Affairs budget. May supervise 5-7 student assistants and interns who work a combined total of 2,800-3,000 hours per year. Prior supervision of student employees/interns preferred. No direct budget responsibility.

    Physical Environment and Requirements

    Work is performed in an ADA accessible office environment. To do this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable differently-abled qualified individuals to perform the essential functions.

    Certifications and Licenses

    List any certifications or licenses that are either required or helpful in performing the job, designating whether required or preferred.

    No certifications and licenses required

    Key Responsibilities

    Key Responsibility

    STUDENT ADVISING
    • Provides guidance and support to prospective and current students in Stuart's academic programs (both on campus and online) by developing individual plans of study, making course selections, adhering to policies and procedures, and understanding their progress toward degree completion
    • Develops effective advising relationships by being responsive and employing a variety of formats to meet students' needs, including face-to-face and via technology tools
    • May interact with prospective and admitted students in support of admission and recruitment efforts; may include collaboration with Illinois Tech's recruiting and admission teams as well as SSB administration and Program Directors
    • Supports students' academic success through collaborative partnerships with academic Program Directors, faculty, Stuart and Illinois Tech administration to manage functions such as: registration and grading issues, course permissions, management of credit hour limits, program of study updates, transfer credit documentation, satisfactory progress monitoring, and scholarship eligibility
    Percentage Of Time
    55%

    Key Responsibility

    DEPARTMENTAL ADMINISTRATION
    • Supports the Director of Academic Affairs and Advising in the design and implementation of new departmental processes, procedures, and policies for the Office of Academic Affairs and Advising
    • Identifies and recommends ways to improve and innovate student advising offerings to remain responsive to students' needs, changes in student population, cross-cultural considerations, and changes to academic programs and courses
    • Ensure timely and accurate awarding of degrees through regular monitoring of academic progress, degree audits, and posting of degrees and concentrations in the student information system
    Percentage Of Time
    20%

    Key Responsibility

    SPECIALIZATION AREA
    Manages one or more areas of specialization within Academic Administration and Student Success that enhances students' experience, adds to student success, and/or supports team operations. These specializations may include but are not limited to:
    • Student Assistant Supervision: Manage the selection, training, and supervision of the student assistants needed to support the core functions of the team
    • Events & Programming: Design, develop and implement new or manage existing programs, workshops, and events that support students' success
    • Evaluation and Assessment: Develop and improve data collection and analysis to monitor satisfaction and assess the effectiveness of student success efforts
    Percentage Of Time
    15%

    Key Responsibility

    OTHER RESPONSIBILITIES AS ASSIGNED
    • Supports the Senior Director on special projects or other duties as assigned
    • May participate in the planning and execution of events and co-curricular programs, including Student Orientation, Commencement, and the Advancing Career and Education (ACE) Program
    • May chair or serve on multiple committees
    Percentage Of Time
    10%

    Posting Information

    Work Hours

    8:30am-5:00pm

    Position Category
    Full Time

    Posting Date
    08/25/2023

    Closing Date

    Posted Until Filled
    Yes

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