Digital Product Manager - New York
6 days ago
Job summary
The Digital Product Manager is responsible for leading the execution of passenger-facing digital platforms. This role is at the forefront of enhancing the traveler experience by aligning digital product initiatives with operational goals, commercial strategies, and industry trends.Responsibilities
- Assists with implementation of a strategic roadmap for Digital Platforms
- Maintains the Digital Platforms architecture containing: Principles Models containing current and future enhancements Policies and Procedures Documentation of system configurations Business Continuity and IT security best practices Responsible for the technical management of digital content Manages both the technical & functional digital signage content management system(s) Manages the content design & creation of digital signage with key business stakeholders and creative design partners Works with stakeholders to capture, analyze, refine, communicate & document their needs to understand business and functional requirements Provides stakeholders with digital signage support Coordinates incidents, problems and change management with stakeholders Builds and maintains relationships with key technology providers to leverage the external knowledge in defining the strategy & roadmap Keeps current on emerging technologies and makes recommendations for innovation to the business Provides technical expertise and knowledge to other colleagues within the department Fosters good communications and relationships with all JFKIAT staff and stakeholders Manages sub-contractor staff to ensure service delivery requirements are met Other duties as required assigned by Vice President of IT & Digital Senior Manager ,Digital Platforms
- Responsible for managing projects in accordance w/ PMI methodology
- Coordinates incidents ,problems change mgmt w/stakeholders < / ul>
Job description
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