In-House Coordinator - Orlando, United States - LifeLink of Florida
Description
We Are LifeLink...Our Vision is to maximize the gift of life while giving hope to donor families and transplant patients. Our Mission is to honor donors and save lives through organ and tissue donation.
Our Values are:
Compassion. Excellence. Legacy. People. Quality.
Why choose LifeLink?
We offer the following:
Amazing culture since 1982
Company paid Medical, Dental, Disability & Life Insurance
Generous company paid Pension Plan for your Retirement
Paid Vacation, Sick Days & Holidays
Encouraging career track
Fitness Membership Reimbursement
more
Join our team of dedicated professionals who are committed to saving lives.
Summary:
This position fills the dual role of a Family Care Coordinator and professional educator for a designated hospital/system.
The primary responsibility is to utilize the resources available and coordinate information with appropriate hospital and LifeLink staff to evaluate and respond to hospital referrals for the purpose of determining a potential organ/ tissue donor.
Responsibilities may include but are not limited to application of LifeLink's policies and procedures in performing and documenting the approach, authorization, honoring donor designation and medical/social behavioral interview of next-of-kin and other appropriate family members/associates to offer the option of donation for the purpose of transplantation, medical therapy, or research.
Unit rounding through all appropriate areas, hospital staff follow-up, and other preliminary or back-up recovery related duties.This combined responsibility requires focus on building and maintaining strong relationships with appropriate hospital staff with the goal of facilitating a successful recovery of organs and tissue for transplant.
Responsibilities:
In partnership with the assigned Hospital Development Liaison
Hospital staff development to include physicians, residents, nurses, ancillary and administrative staff:
Act as primary communication link between LifeLink staff and hospital staff
Develop and maintain relationships.
Maintain high visibility on all shifts.
Identify potential donor referrals in collaboration with hospital staff and update appropriately.
Responsible for participating in quality assessment performance improvement (QAPI) activities for the OPO as outlined in the OPO Quality Assessment Performance Improvement Plan.
Participates in OPO meetings, special projects, and activities as directed.
FAMILY CARE COORDINATOR/
CLINICAL:
Provide coverage Monday – Friday
Some weekend and evening coverage required.
Assist in telephone approach/consent.
Participate in screening referrals ensuring a timely response and appropriate hospital collaboration for initial referral and follow-up referrals.
Provide recommendations to hospital staff on implementation of catastrophic brain injury guidelines (CBIG). Encourage continued treatment and suggest treatment as indicated to preserve donation opportunities.
Referral, pre-authorization, and authorization responsibilities will consist of, but may not be limited to:
Referral evaluation of potential donor for brain death donation (BDD) or donation after circulatory death (DCD) with appropriate DCD evaluation tool completed.
Ensure that FL statute order of priority is followed for authorization and donor disclosure.
Effective communication with AOC, MDOC and on-call team with all potential donor situations
Review of patient's medical records
Completion of physical assessment
Review of donor information with appropriate hospital personnel
In conjunction with AOC determine appropriate time for discussions with family and requesting authorization from NOK or disclosure of donor designation, utilizing approved authorization and donor disclosure forms and protocols.
Post-authorization responsibilities will consist of but may not be limited to:
Supporting family and offering all appropriate information
Notifying the call team of authorization/donor disclosure outcome
Provide follow-up with family in conjunction with transplant coordinator and administrator on call.
Update information according to the FCC guidelines.
Case initiation responsibilities may consist of but may not be limited:
Initiating case start order set
Obtain specimens for infectious disease testing, HLA tissue typing, and cultures
Other recovery-related duties as directed by Administrator on Call
Participates in OPO meetings, special projects, and activities as
Participate in activities to improve donor conversations, cultural sensitivity, overcoming obstacles, avoiding cultural barriers or donor designation objection to donation.
Requirements:
R.N. or B.A. or B.S. degree in social services or allied healthcare field.
Ability to work outside normal business hours, including evenings, weekends and holidays as well as non- scheduled hours when
Ability to apply sound judgment and flexibility, working autonomously with an open line of daily communication with
Demonstrated effective presentation and personal interaction skills with above average written and verbal communication
Demonstrated physical ability to lift, carry and/or move equipment of varying weight from 1 to 75 pounds for 5% of the work
Reliable vehicle with good driving record and current driver's
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