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Cashier - Grand Rapids, United States - You And Mrla
Description
** Cashier**
Grand Rapids, MI Salary: Hourly Application Deadline: N/A Restaurant To serve and provide exceptional service and hospitality to every guest. Cashiers are responsible for answering the phones, greeting the guests, taking the guests order, packing up orders, and cashing out each guest. They are also responsible for completing daily portion and cleaning checklists.
Duties & Responsibilities:
Opens and/or closes the takeout area properly by fallowing all checklists provided.
Properly executes all prep & portion lists for the day.
Uses proper Flos telephone etiquette to answer and direct calls.
Demonstrate proper Flos order taking techniques, including asking for all required guest information.
Responsible for taking guests order in person or by phone in a friendly & courteous manner.
Has complete knowledge on the menu and all takeout specials.
Handle point of sale system quickly & efficiently from ringing in orders to accepting payments.
Able to package & organize all takeout orders correctly according to Flos guidelines.
Package all takeout orders correctly ensuring that hot food is packed with hot food and cold food is packed with cold food. While also checking order accuracy.
Able to respond to guest complaints by getting the appropriate management to handle the situation.
Uphold strict cash handling procedures and be accountable for all transactions daily.
Maintain personal health and sanitation standards.
Maintain a clean uniform and understands that he/she is always on stage.
Ensure 100% compliance with all company policies and laws, including health and safety standards.
Requirements
The employee must have basic computer knowledge.
The employee must be clean cut & outgoing.
Be able to reach, bend, stoop and frequently lift up to 40 pounds.
Be able to work in a standing position for long periods of time.
Able to excel in a guest and team-oriented environment
The employee must have the ability to take direction in a positive manner.
Effective English communication skills, both verbal & written to clearly communicate with customers, managers, kitchen & delivery staff.
Must have the ability to work in a fast paced and hot environment.
Must have open availability, including holidays & weekends.
Must have regular, reliable & dependable transportation & attendance.
