Jobs
>
Customer Service Representative
>
Birmingham

    Customer Service Representative - Birmingham, United States - Service Supply

    Service Supply
    Service Supply Birmingham, United States

    1 week ago

    Default job background
    Description

    ** Customer Service Representative**

    **Job Category****:** ISALES **Requisition Number****:** CUSTO001584 Showing 1 location **Job Details**

    **Description**

    **Position Overview:** Develop sales and profits through regular contact with current low volume accounts and customer prospects. Maintain and strengthen current customer accounts, ensuring customer satisfaction and Company profitability. Work closely with the outside sales representative(s) upon securing customer contracts and/or orders. Promote customers use of Companys proprietary inventory management program. Coordinate the timely resolution of customer issues.

    **WHY** **Wrth:**

    Health, Vision and Dental Benefits for Full-time Employees & their Families

    Paid Time Off start accruing on day one

    Paid Holidays

    401(K) with Company Match

    Free Life Insurance

    Partner Discounts (Ford, Verizon, Harley Davidson and more)

    **ESSENTIAL DUTIES & RESPONSIBITLIES** include the following and all other duties assigned:

    Developing sales and profits through regular contact with current accounts and customer prospects

    Organizing and providing product documentation

    Supplying product information to customers and promoting sales

    Reviewing customer requests and providing valid quotations

    Processing customer orders

    Promoting the customers use of proprietary vendor managed inventory program

    Reviewing and adjusting purchase order pricing according to branch marginal goals

    Reviewing and expediting open orders

    Working with Quality Control department on approvals and rejected product

    Coordinating the resolution of customer issues

    Assisting in the draft and presentation of the Continuous Improvement Review with customers

    Follow through on any assignments from the manager for customer growth and development

    Maintain compliance with Wurth House of Threads Business Management System (ISO)

    Other duties as assigned

    **QUALIFICATIONS, SKILLS & ABILITIES:**

    High school diploma or equivalent required

    3+ years experience in an industrial customer service role

    High attention to detail, e.g., in utilizing computer software, in self-monitoring the completion of daily tasks, and in customer follow-through

    Professional demeanor and appearance

    Excellent verbal and oral communication, e.g., in discussing part specifications with the customer

    Accountability in problem solving; initiative in resolving customer issues

    Proficiency in Microsoft Excel and Word; ability to become proficient in Company integrated database systems

    Availability to work overtime as needed

    Knowledge of fastener standards is a plus

    **Wrth Industry North America Key facts:**

    110+ locations across the US, Canada, Mexico, and Brazil

    More than 2,600 employees

    More than 420,000 standard parts

    Part of the Wrth Group, $15B+, which operates over 400 companies in more than 80 countries and has more than 79,000 employees

    **FIND OUT MORE ABOUT OUR COMPANY CULTURE:**

    LinkedIn -

    Facebook

    Twitter

    YouTube -

    **EEOC STATEMENT:**

    The Wurth Industry North America group of companies are Equal Opportunity Employers and do not discriminate on the basis of an individuals sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, genetic trait or predisposition, carrier status, citizenship, veteran or military status, and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. Wurth will consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws.

    **Qualifications**

    **Skills**

    **Behaviors**

    **:**

    **Motivations**

    **:**

    **Education**

    **Experience**

    **Licenses & Certifications**

  • Nothing Bundt Cakes - Birmingham/Hoover

    Guest Service Representative

    5 days ago

    Nothing Bundt Cakes - Birmingham/Hoover Birmingham, United States

    At **Nothing Bundt Cakes**, we refer to our guest services representatives as **Joy Creators** A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right ca ...

  • Michael O'Neal - State Farm Agent

    Customer Service Representative

    5 days ago

    Michael O'Neal - State Farm Agent Birmingham, United States

    **Position Overview**: · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and fin ...

  • Cascade Innovations

    Sales Service Representative

    1 week ago

    Cascade Innovations Homewood, United States

    We are a successful savings bank in Lower Saxony. With personal advice and modern services, we are there for our customers throughout the district. The district and city offer a high quality of living and leisure and are located in close proximity to the Hanseatic and university ...

  • BL Harbert International

    Service Representative

    1 week ago

    BL Harbert International Birmingham, United States Full time

    Harbert International is seeking an Service Representative in Birmingham, Alabama. Candidate will be expected to be able to communicate with all layers of the company's organizational chart and over any communication medium (phone, in person, written, etc.). This is a departmenta ...

  • KO-RECRUIT

    Benefits Customer Service Representative

    5 days ago

    KO-RECRUIT Gardendale, United States

    We are in search of a dedicated individual to serve as a Benefits Representative for our customers. You will organize and issue benefit materials, participate in sales meetings, as well as answer all questions and issues related to benefits in a timely and professional manner. · ...

  • VCA Antech, Inc.

    Client Service Representative

    1 week ago

    VCA Antech, Inc. Homewood, United States

    Client Service Representative · We are seeking an experienced Client Service Representative to join our team. · At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunit ...

  • VCA Animal Hospitals

    Client Service Representative

    1 week ago

    VCA Animal Hospitals Birmingham, United States

    Client Service Representative · We are seeking an experienced Client Service Representative to join our team. · At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunit ...

  • VCA Animal Hospitals

    Client Service Representative

    1 week ago

    VCA Animal Hospitals Homewood, United States

    Client Service Representative · We are seeking an experienced Client Service Representative to join our team. · At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunit ...

  • Circle K Stores, Inc.

    Customer Service Representative

    1 week ago

    Circle K Stores, Inc. Birmingham, United States

    Store : 2195 Hwy 150, Hoover, Alabama 35244 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a Customer Service Representative, Cus ...

  • Worldwide Executives

    Customer Service Representative

    1 week ago

    Worldwide Executives Birmingham, United States

    The consumer comes first within the hospitality industry and that is no exception at Worldwide Executives. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and communit ...

  • Circle K Stores, Inc.

    Customer Service Representative

    13 hours ago

    Circle K Stores, Inc. Birmingham, United States

    Store : 1901 Finley, Birmingham, Alabama 35234 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work i Customer Service Representative, Cus ...

  • Qonten

    Customer Service Representative

    1 week ago

    Qonten Birmingham, United States

    **Customer Service Representative** · | Tue, 28 Dec :06:36 GMT · The Customer Service role is responsible for answering inbound customer calls, emails and chats. We are committed to providing equal employment opportunity in all areas, including but not necessarily limited to, r ...

  • Circle K

    Customer Service Representative

    2 weeks ago

    Circle K Birmingham, United States

    Circle K - 232 Roebuck Plaza Dr [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operatio ...

  • Croda

    Customer Service Representative

    1 week ago

    Croda Birmingham, United States

    Customer Service Representative · Location: Birmingham, AL · Address: 800 Concourse Way, Birmingham, AL 35244 · Requisition: 3828 · Position Summary: The Customer Service Representative will be required to be proficient in the day-to-day operations of customer service. An emp ...

  • Croda

    Customer Service Representative

    1 week ago

    Croda Birmingham, United States

    Customer Service Representative · Location: Birmingham, AL · Address: 800 Concourse Way, Birmingham, AL 35244 · Requisition:3820 · Position Summary: The Customer Service Representative will be required to be proficient in the day-to-day operations of customer service. An empl ...

  • The Encompass Group

    Customer Service Representative

    1 week ago

    The Encompass Group Birmingham, United States

    Client Service Representative Opportunity in Birmingham, AL · Want a company that invests in you rather than treating you like a number? Looking for a company that has direct growth plans? · We are looking for a high-level Client Service Representative to join a boutique firm h ...

  • Family Dollar

    customer service representative

    1 week ago

    Family Dollar Birmingham, United States

    Family Dollar BESSEMER RD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash regist ...

  • Alabama Credit Union

    Member Service Representative

    1 week ago

    Alabama Credit Union Birmingham, United States

    ** Member Service Representative** · **Job Category****:** Operations/Service **Requisition Number****:** MEMBE001841 Showing 1 location **Job Details** · **Description** · At Alabama Credit Union, our employees feel good about their careers. We create an environment rich in l ...

  • Schulte Companies

    Guest Service Representative

    6 days ago

    Schulte Companies Birmingham, United States

    Schulte Companies th Ave S [Front Desk Agent / Concierge] As a Guest Service Representative at Schulte Companies, you'll: Greet guests and provide exceptional customer service; Handle guest inquiries and complaints; Process reservations and check-ins; Assist with luggage and tran ...

  • Womack Machine Supply

    Customer Service Representative

    1 week ago

    Womack Machine Supply Birmingham, United States

    **Job Details** · **Customer Service Representative ** · This details all the information about the job posting. Share this job as a link in your status update to LinkedIn. **** · Job Title Customer Service Representative Job Description **SUMMARY:** Through participation in t ...