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Customer Service Representative
1 week ago
Circle K Stores, Inc. Richland, United StatesStore : 1401 George Washington Way, Richland, Washington 99354 Availability - Shift/ Days Part time Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desir Customer Service Representative, Cus ...
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Customer Service Representative
3 weeks ago
Circle K Stores, Inc. Richland, United StatesStore : 1915 Columbia Center Blvd, Richland, Washington 99352 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be cha Customer Service Representative, Cus ...
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Guest Service Representative
5 days ago
Nothing Bundt Cakes Richland, United StatesBenefits: Employee discounts Free uniforms Opportunity for advancement Training & development At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators A Joy Creator sweetens up the place, setting the mood and making a s Guest Service, Representative, ...
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Customer Service Representative
4 weeks ago
Circle K Richland, United StatesCircle K Columbia Center Blvd [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation ...
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Guest Service Representative
1 day ago
Nothing Bundt Cakes - Richland Richland, United StatesJob Description · Job DescriptionBenefits:Employee discounts · Free uniforms · Opportunity for advancement · Training & development · At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators A Joy Creator sweetens up the place, setting the mood and m ...
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Customer Service Representative
4 weeks ago
State Farm Insurance Richland, United StatesState Farm Insurance - JobID: [Customer Service Representative] As a Customer Service Rep at State Farm Insurance, you'll: Assist customers with inquiries, complaints, and policy changes; Provide accurate and timely information regarding insurance products and services; Process p ...
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Customer Service Representative
4 days ago
VCA Animal Hospitals Richland, United States**VCA Animal Medical Center** in Richland, WA is seeking a **Client Service Representative** to join our team · At VCA Animal Medical Center, we take our mission statement your pets health is our top priority and excellent service is our goal very seriously. With every opportuni ...
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Customer Service Representative
5 days ago
careermount Richland, United StatesStore : 1501 Bombing Range, West Richland, Washington 99353 · **Customer Service Representative** · We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look n ...
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Customer Service Representative
3 weeks ago
Holiday Companies Richland, United StatesHoliday Stationstores Queensgate Blvd [Retail Associate / Team Member] As a Customer Service Representative at Holiday Stationstores, you'll: Provide prompt, courteous customer service; Ring up all sales on cash register properly and accurately, handling money, checks, and other ...
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Customer Service Representative
2 weeks ago
VCA Animal Hospitals Richland, United StatesVCA Animal Medical Center in Richland, WA is seeking a Client Service Representative to join our team · At VCA Animal Medical Center, we take our mission statement – your pet's health is our top priority and excellent service is our goal – very seriously. With every opportunity, ...
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Guest Service Representative
2 days ago
Nothing Bundt Cakes Richland, United StatesBenefits:Employee discounts · Free uniforms · Opportunity for advancement · Training & development · At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an eve ...
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Lead Customer Service Representative
4 weeks ago
Circle K Richland, United States Full timeCircle K Queensgate Blvd [Department Manager] As a Lead Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Provide training assistance to new Customer Service Representatives; Perform shift supervi ...
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Lead Customer Service Representative
1 week ago
Circle K Stores, Inc. Richland, United States Full timeStore : 2601 Queensgate Blvd, Richland, Washington 99352 · Availability - Shift/Days · Full time Flexible Availability · Lead Customer Service Representative · We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in ...
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Lead Customer Service Representative
4 days ago
careermount Richland, United StatesStore : 1501 Bombing Range, West Richland, Washington 99353 · **Lead Customer Service Representative** · We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - l ...
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Bilingual Customer Service Representative
6 hours ago
TEKsystems Richland, United StatesJob Description · Job DescriptionCurrently seeking a Bilingual (Spanish/English) Customer Service Representative to join the team at a growing credit union · Job Description: · Provides outstanding service to promote deep and lasting member relationships. · Answers general inquir ...
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Customer Service Representative
2 weeks ago
Circle K Stores, Inc. West Richland, United StatesStore : 3957 Van Giesen St, West Richland, Washington 99353 Availability - Shift/ Days Part time Day Shift - Evenings Shift Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the des Customer Service Representative, Cus ...
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Bilingual Customer Service Representative
3 weeks ago
TEKsystems Richland, United StatesJob Description · Job DescriptionDescription: · Provides outstanding service to promote deep and lasting member relationships. · Answers general inquiries and performs account maintenance via phone or email channels. · Meets/exceeds key critical metrics. · Researches and resolves ...
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Customer Service Representative
5 days ago
Holiday Companies West Richland, United StatesHoliday Stationstores Bombing Range [Retail Associate / Team Member] As a Customer Service Representative at Holiday Stationstores, you'll: Provide prompt, courteous customer service; Ring up all sales on cash register properly and accurately, handling money, checks, and other ty ...
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Customer Service Representative
4 weeks ago
Circle K West Richland, United StatesCircle K Bombing Range [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel ...
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Relief Customer Service Representative Driver
3 weeks ago
Aramark Uniform Services Richland, United States** Relief Customer Service Representative Driver** · **Job Category****:** In Unit-Service-Rte Suppt **Requisition Number****:** RELIE017617 Showing 1 location **Job Details** · **Description** · Responsibilities/Essential Functions: · Safely operate a company step van in des ...
Bilingual Customer Service Representative - Richland, United States - TEKsystems
Description
:Provides outstanding service to promote deep and lasting member relationships.
Answers general inquiries and performs account maintenance via phone or email channels.
Meets/exceeds key critical metrics.
Researches and resolves problems under the mentorship of the Supervisor or Lead with a sense of urgency.
Takes ownership of member concerns, sets the expectations, and provides timely follow-up/resolution.
Sees opportunities to offer additional credit union products, promotions, and services to members and generates referrals that deepen relationships.
Maintains knowledge of credit union policies, procedures, and regulations.
Performs other duties as assigned.
Skills & Qualifications:
Bilingual Spanish
Ability to organize and prioritize multiple tasks.
Resolves requests with a sense of urgency and escalates timely.
Promotes and participates in a cohesive team environment.
Effectively communicates ideas and information, both verbally and in writing.
Takes ownership and acts proactively to solve member concerns.
Utilizes tools and resources to solve sophisticated inquiries.
Creatively thinks in an unexpected way to resolve member concerns while adhering to policies and regulations.
Analyzes information and recommends achievable operational improvements.
Excellent customer service and communication skills.
Member-centric with a friendly, professional demeanor.
Minimum of a high school diploma; some college course work preferred; degree highly desirable.
1+ year experience in call center customer service
Courtesy, tact, and diplomacy with current and potential members, peers, and staff.
Proficient with Microsoft Office software and standard office equipment; proficiency with call center programs desired.
Familiarity and comfort with online systems and other technology.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.
We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.