Systems Engineer - Jersey City, United States - BelovED Community & Empowerment Academy Charter Sc

Description

Job Summary:

As a Systems Administrator at Empowerment Academy Charter School, you will play a vital role in ensuring the smooth operation of our educational technology infrastructure.

This position will be responsible for providing technical support to students, teachers, and staff, helping to create a conducive learning environment.

This role offers an excellent opportunity for those to advance their career in the field of educational technology.


Key Responsibilities:

Technical Support:
Provide technical assistance to teachers, and staff, addressing issues related to hardware, software, and network connectivity.

Hardware Maintenance:
Assist with the setup, configuration, and maintenance of computers, laptops, tablets, projectors, and other educational technology devices.

Software Support:

Install, troubleshoot, and upgrade software applications used in the educational environment, including learning management systems, productivity software, and educational software.

User Training:
Offer basic training and guidance to end-users on technology usage and best practices.


Infrastructure Management:
Maintain networking systems


Documentation:
Keep detailed records of support requests, resolutions, and IT equipment inventory.

Security Awareness:

Assist in maintaining the security and integrity of the school's IT systems by adhering to security policies and procedures.

Infrastructure Maintenance:
Proficiently and proactively diagnose issues with Infrastructure services. Subject but not limited to Cloud and internal servers and services.


Salary:
$52,000-$55,000

Requirements

High school diploma or equivalent (Associate's or Bachelor's degree in IT or related field preferred).

Strong passion for technology and a desire to learn and grow in the IT field.

Excellent problem-solving and communication skills.

Basic knowledge of computer hardware, operating systems, and software applications.

Customer-focused with a commitment to providing exceptional service.

Ability to work well in a collaborative team environment.

Prior experience in an educational setting is a plus, but not required.

Benefits

Medical

Dental

Pension

Generous Paid Time Off