- Review analysis of activities, costs, operations, P&L statements and forecast data to determine progress toward states goals and objects for Parts, Service, and Truck Sales.
- Oversee key projects, processes, performance reports, data, and analysis.
- Provide leadership for problem resolution and improved working relationships.
- Manage material requirements to increase inventory turns and reduce levels on hand.
- Determine operations head count needs and ensure compliance with company policies.
- Manage compliance with state and federal regulations.
- Prospect for potential new clients to increase business opportunities.
- Cold call as appropriate to ensure a robust pipeline of opportunities.
- Research and build relationships with new clients.
- Grow and retain existing accounts by presenting new product solutions and services.
- Work with staff and other internal colleagues to meet customer needs.
- Arrange and participate in internal and external client debriefs.
- 5 years of experience in the Class 8 heavy-duty trucking industry.
- 5 years of experience in Class 8 parts, service, and truck sales management.
- Proven experience in customer service.
- Advanced knowledge of Microsoft Excel, Word, and Outlook.
- Strong Leadership and managerial skills.
- Strong organization, communication, leadership, and managerial skills.
- Comprehension: Ability to understand opposing points of view on highly complex issues, negotiate, and integrate different viewpoints.
- Organization: Ability to organize and prioritize work schedules of others on long-term basis.
- Reasoning &
- Communication: Ability to formulate complex and comprehensive materials, such as legal documents, authoritative reports, official publications of major scope and impacts, and make formal presentations.
- Mathematics: Ability to compute, analyze, and interpret complex statistical data and develop forecasts and computer models.
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General Manager - Monroe, United States - Dobbs Truck Group
Description
Introduction
At Dobbs Truck Group, a part of our mission is to create relationships and a healthy work environment for our employees.
Overview
This position will direct Parts, Service, and Truck Sales operations through a team of frontline managers to achieve planned sales and profitability objectives, while adhering to established procedures for business conduct, safety, and personnel administration.
Operations
Decision Making:
Ability to make decisions with significant impact on department's credibility, operations, and services.
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hands and arms to handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl, talk or hear, and taste or smell.
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
While performing the duties of this job, the employee is not exposed to weather conditions. The noise level in the work environment is usually moderate.
