Program Coordinator - Alhambra, United States - Astrana Health

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    Description


    Job Title: Program Coordinator

    Department: Operations

    About the Role:

    We are currently seeking a highly motivated Program Coordinator. This role will report to the Program Manager and enable us to continue to scale in the healthcare industry.

    What You'll Do:
    • Support the In-Home Special Benefits Program's initiatives across growth, operations, and new ventures.
    • Conduct outreach activities to identify, schedule, and coordinate In-Home Services for eligible members.
    • Collaborate with vendors and internal stakeholders in expanding the programs reach and depth.
    • Develop and maintain a comprehensive scheduling system to manage home visits, ensuring optimal coverage and resource utilization.
    • Maintain accurate up-to-date records of member information.
    • Facilitate health coaching during member interactions, providing guidance on wellness, nutrition, and overall health improvement.
    • Identify and report any environmental, physical, mental, or emotional distress that the member might be experiencing.
    • Provide community resources and company services that may benefit the member.
    Qualifications:
    • Associates Degree or Bachelor's degree
    • 0-1+ years' experience in Project Management, Social Services, or Healthcare
    • BILINGUAL - Ability to multi-task and effectively communicate in Mandarin and/or Cantonese
    • Extensive experience with Microsoft Office Suite (Word, PowerPoint, Excel)
    • Comfortable with working alongside Senior Citizens
    • An authentic passion for improving the lives of underserved patients and advancing value-based care.
    You're great for this role if:
    • Experience working with Senior Citizens
    • Previous work in Social Services or Healthcare Initiatives
    Who We Are:
    Astrana Health (NASDAQ: ASTH) is a physician-centric, technology-powered healthcare management company. We are building and operating a novel, integrated, value-based healthcare delivery platform to empower our physicians to provide the highest quality of end-to-end care for their patients in a cost-effective manner. Our mission is to combine our clinical experience, best-in-class delivery network, and technological expertise to improve patient outcomes, increase access to healthcare, and make the US healthcare system more efficient.

    Our platform currently empowers over 10,000 physicians to provide care for ~1 million patients nationwide. Our rapid growth and unique position at the intersection of all major healthcare stakeholders (payer, provider, and patient) gives us an unparalleled opportunity to combine clinical and technological expertise to improve patient outcomes, increase access to quality healthcare, and reduce the waste in the US healthcare system.

    Our Values:
    • Put Patients First
    • Empower Entrepreneurial Provider and Care Teams
    • Operate with Integrity & Excellence
    • Be Innovative
    • Work As One Team
    Environmental Job Requirements and Working Conditions:
    • Our organization follows a hybrid work structure where the expectation is to work both in office and on the field. After an initial 30-day training period, you will be eligible to work remote on non-field days.
    • The office is located at 1668 S Garfield Avenue, Alhambra, CA 91801
    • The total compensation target pay range for this role is: $20 - $28 per hour. The salary range represents our national target range for this role.
    Astrana Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at [email protected] to request an accommodation.

    Additional Information:

    The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.