- Experience handling escalated issues that involve Active Directory, Windows Servers and O365.
- Stakeholder and Vendor Management Experience
- Previous Management Experience
- Excellent customer service skills
- Medical, Dental and Vision insurance
- 401k Plan
- Unlimited PTO
- Tuition Reimbursement
- Ability to work in a growing environment
Information Technology Help Desk Manager - Newington, United States - Franklin Fitch
Description
Help Desk Manager | Hybrid | Newington, CT | $100,000 - $150,000 + Unlimited PTO + Benefits
Do you want to be the face of a company?
Are you wanting to deliver excellent customer service?
Are you looking to work in a company that values your work/life balance?
Look no further
You would be working in a prestigious IT Company who provides IT Solutions to businesses for over a decade. This company pushes its core values and culture into everything they do to enable the company and most importantly the employees to grow.
You will be the communicator between customer and client, ensuring all their needs have been met to a high standard. This role will be largely client-facing and will require frequent day-to-day interaction with executives, junior engineers, and vendors. You will often be hands-on when necessary resolving escalated issues from juniors.
Experienced desired:
What you will receive:
The company are looking to begin conversations and interviews from this week, to secure an interview slot, send in an application, send me over a message or send your resume into the details below
Help Desk Manager | Hybrid | Newington, CT | $100,000 - $150,000 + Unlimited PTO + Benefits